I've been trying to upload our security photos for over an hour. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. If you have any questions prior to your sailing, you can call us at: Next-level technology. @Travelw This is from the medallion FAQ's on the Princess site. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. The number of historical complaints/issues should reveal there is an issue, fix it! However, the app has not updated and still only records up as Ruby membership. WhenI try manually when I get to nationality it wont accept British Citizen. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. have your passport handy. I think they were having server issues this morning. I called and was informed there was a glitch and to just show up when I wanted to. Can't sign now for my wife. However, all the information showed up on my traveling companion's Medallion. Seems to be no way to swipe or click out Won't let me save. So as to be polite I won't blame Princess, it must be Mercury Retrograde. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. So if anyone else was having the problem I was just providing a non-Princess reason for it. This app need a lot of work to make it useable. Tried multiple times + deleted and reinstalled app on 2 separate occasions + switched off & restarted iPhones. If a guest notifies the crew of a lost Medallion device, it will be disabled and replaced at no cost. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. Why will it not take my full name as given on the passport? How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. I can't uninstall it and I want it GONE! more, You seem to have JavaScript disabled. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. LauraS Awe-inspiring engineering, lush rainforests and diverse cultures await. The save button on personal info and documents is grey out so will not save details. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Just show up when you want to. Walk along sun-kissed beaches in laid-back style. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. I cannot figure out how to update the app with our new booking number. The staff know nothing about it - why should they, as they don't work for Princess. I have called Princess Support about 9 times. I still don't see anything about choosing an arrival time but at least I'm in . I think they were having server issues this morning. (well other than pre-cruise testing requirements, etc.). Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Which phone number did you call? . By Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. My husband has long had an account with Princess, but could not get in via the Medallion app. My upload of covid vaccination proof still says "waiting approval" after a month Order whatever you need burger, beer, extra towels, aloe, etc. R u sure you have placed the phone properly over them? Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Inconsistent and does does not work with android smart phones. You must have your required travel documents (e.g. The technology allows for touchless services on board and more. It is a pain to navigate and certainly not fit for purpose. To do this, you can use Princess's Cruise Personalizer website. Also, mention the most recent voyage you were on with Princess. Help. LTE/3G/2G (auto connect). Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. CC Help Jenn It keeps telling me to try again later. This is under required documents section, Cannot log n to put my reservation number in. I cannot enter numbers of postcode for payment method credit card entry For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. MedallionClass cruising is all about making vacations effortless. Cannot save changes to Personal Information. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Youll appreciate the enhanced video-on-demand system in your stateroom. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? The Medallion device contains no personal information but transmits an encrypted guest i.d. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . This will be an interesting cruise in 5 days. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Using your phone take a screenshot of your vax card, see if that will upload on the App. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. Well it really is moving slower! I have tried for 3 weeks now to now avail. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. The last part to complete my requirements is the photonot working for me. Tried the web version and it tells me that the Booking Number is already claimed. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Barbara Ann is my middle so my passport is correct But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. It contains your cabin number, your drink plan etc. Even she had troubles. the health app won't let me finished did my husbands. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. They will be able to just race on board with their medallions! The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. touch-free, thanks to MedallionPay. Just FYIyou have responded to a posting that was created back in 2021. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Complete info but save remains grey and on closing all info on these pages is list. The idea is that it saves loads of time on the ship and makes things easier. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. App still crashes on my phone, but as long as I can get in. Tried to log in for two weeks. At their suggestion I tried logging in on the Princess.Com site with same details. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. although our passes are on our phones I printed the passes off. It appears the app has been going through an update this weekend try later today. Always get message try again later Unable to login. It looks like it is saving but stays on the same screen with SAVE highlighted. Have dinner at the same time each night or change it based on what works or you. And they are the new kid on the block. An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. tried to upload Covid pass. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. pirates treasure ice cream hudsonville hydrochlorothiazide, Place to upload vaccine status, and other required info >, ca n't it... 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