Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Planet Hollywood guests can get the full star experience as a STAR Class member, and enjoy A-List exclusives. Eight bodies were discovered on the streets of Cancun since Monday night, authorities said. They never did the arcade or trampoline park. This material may not be published, broadcast, rewritten, or redistributed. Nights of revitalizing comfort will get you ready for days in the spotlight. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. I hadnt read reviews so this was entertaining and unexpected. No activities take place on the adult scene side of the resort. Just not sure it was 100% worth it. Lined up at 2:30. The food there was tasty and pretty quick. Wonderful experience overall. 3:00 pm, Check-out: This is the version of our website addressed to speakers of English in United Kingdom. Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. Because its what we collect, that makes us who we are. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Both were stocked daily with water, assorted soda, beer and snacks. There were limited tubes. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. All Rights Reserved. Discover our unique collection of over 180 independent hotels carefully crafted to leave a lasting imprint. Yes, free parking is available to guests. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. Get the cabanas and ask to skip the bottle service. Needless to say that I definitely wont be going back to Planet Hollywood and I wouldnt recommend this resort to ANYONE! 2 of our 3 rooms were close together. Another man was killed while lying in a hammock, while a person was shot dead and covered in a plastic bag, the prosecutors office for the state of Quintana Roo said. The food is amazing at all restaurants, specialty and buffet. Primary Menu. more. Also there was rarely popcorn there which did disappoint the kids. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. We ordered all 3 desserts to try them all. Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. It was a really long shuttle 1.5 hours on way there. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! Come and meet the new Guy on the block. We are not picky. Authentic American cuisine served in a young, American pop-culture environment: feast on hamburgers while gazing at Madonna's legendary conical bra. I managed ALL of my own bookings during that time. Thepotatopeeler hace 2 a. I also stayed at breathless last August and it was amazing. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The pool bars were ok. Our star-worthy experiences are turning heads. Our kids did mini golf once. Cannoli, tiramisu, and panna cotta. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Check-in: The bartender at shores was better. The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. The sports bar was also good. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. 97% of travelers recommend this experience. There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. Experience the glamour of old Hollywood in this intimate and cozy steakhouse, serving signature dishes like Meat cuts for sale, cooked to perfection under your direction. Other times guests would help who had learned the tricks. There are lots of activities to do if you choose. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Log in with high-speed Wi-Fi throughout the resort, make cash-free charges and gain room access with our stylish RFID chip bracelets, and stay tuned into everything happening at the resort, listen to playlists, or order room service on your PHTV. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. Weve created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. We ended up getting that fixed on day 3. But really wasted his afternoon. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. There's a sports bar, Overtime Bar and Grill. Yonathan is the best! Went to try to eat at the steakhouse and after waiting in the line there for 40 minutes , with no staff at all letting anyone in line know about a wait time I might add, we get up to the front and were asked for our reservation. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Planet Play. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. in the morning. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. So, the hotel is very nice. The buffet was good. The resort was the perfect size with excellent food, pools, activities etc. 95% of travelers recommend this experience. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Our A-list location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs in easy reach. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The next time someone with us went at 12:45 to wait until 3:00. Ten of the restaurants are on the family side, which is open to both sides of the complex, and the other two restaurants are located on the exclusive Adult Scene side. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. What restaurants are near Planet Hollywood? Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. Make your reservations days in advance. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). See more questions & answers about this hotel from the Tripadvisor community. We also received three. Didn't get any contact from her for 24 hours. We waited in line for Hibachi grill 2x. BY FAR the most disappointing dinner reservation process we have ever experienced. Some seaweed. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Breakfast was excellent. Barren Space Productions. We only had help from staff once. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. It's been very disappointing!! $38.00. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. Experience customized fine dining at 6th Sense Chefs Table, sure to be one of the highlights of your vacation. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). There are many reasons why we love Cancn. due to noise from the bar. PH provides a star feeling when you arrive with a red carpet style grand entrance. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). We overlooked the less appealing parts and just enjoyed the weather and time together. Get your FREE Mexico Travel Guide! There was also zero offer for compensation based on our failed experience in the first 20 hours. in the morning. This is a perfect resort for groups of friends and families that are looking for an all inclusive resort with a Cancun/Vegas feel. We had no difficulty finding chairs at either the pool or the beach. 96% of travelers recommend this experience. Party like Hollywoods elite with a classic cocktail or your favorite tropical drink at Studio Disco Bar & Lounge. Director's Suite. This was a daily occurrence. The beach is nice, it feels like home. Our experiences at the restaurants were mostly good. We ordered all 3 desserts to try them all. We hope that we will receive you again soon. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Star Class Producer Suite. Planet Hollywood Cancun Gallery Page. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. We are not picky. The kids enjoyed the grotto bar. We recommend calling ahead to confirm details. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort 3,932 reviews #13 of 20 hotels in Costa Mujeres Save Share Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico 011 44 20 3027 4841 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! The staff was on point for the most part. Couple in lobby with computer. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. He was amazing!! You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. We tipped and even with tipping the service was just ok. My "butler" Lilly was a complete failure. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Ill start off by saying that this is my first time writing a review about my vacation experience. or redistributed. Just because youre in Cancun doesnt mean you cant enjoy authentic Indian cuisine with flavors that will make you feel like youve been transported to the other side of the world. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. Beautiful beach views I would stay here again! Be sure they will be even more motivated. Star Class Producer Suite Swim Out. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. Night time shows were okay, this resort is perfect if looking to relax more so than turning up. Many travelers enjoy visiting Hacienda Mundaca (7.7 miles). Currently, there are no COVID-19 protocols or requirements to travel to and gain entry into Mexico. Our star-worthy experiences are turning heads. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Lunch & Open Bar Onboard and Visit to Isla Mujeres, Best ATV Tour, Ziplines and Cenote Swim with Lunch and Transport Included, Jungle Tour Adventure: Speed Boat Tour and Snorkeling (Shared Speed Boat). Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. The bartenders are all amazing and friendly. We had large sharing plates of appetizers and great meals. I love that overall you dont need reservations for dining. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Many travellers enjoy visiting Hacienda Mundaca (7.7 miles). We had mold. Discover Our Destinations. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages, facials and manicures and pedicures. Resort Map Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. The others were hit and miss. Staff and tourists near the Mexican resort city of Ca Some bodies were located in the foundation and some in the walls. Nice guy who took ownership of the problem and became a part of our butler service. Get the cabanas and ask to skip the bottle service. We have nothing negative to say about this resort except we dont want to leave. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Bottom line is save your $$ and just tip well to the other employees. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. We enjoyed the Lazy River and playing Bingo. We liked being able to control all of the lights, fans, etc. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. We're told it's 1st come! Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. The lazy river and flow rider were excellent. We had raw burgers from Shores at lunch one day. Been here 2 days so far. 3:00 pm, Check-out: You have arrived. All Rights Reserved. Mutual Fund and ETF data provided by Refinitiv Lipper. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. This was after a long wait. Service was fast and friendly so no complaints there. Although depending on the time of day waits for freshly prepared food could be long. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Here, on the beautiful white-sand beachfront of Costa Mujeres, you are the star, and this unique all-inclusive resort is your fabulous stage. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. Located at the base of Peninsula Papagayo in Guanacaste, Costa Rica, Planet Hollywood offers a fashionable all-inclusive vacation surrounded by natural wonders and only-here experiences. There was no lighting outside in the evening. Some seaweed. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. My husbands only pair of sandals fell apart, and he contact cemented the soles back on so that my husband could get the last few days of our trip out of them. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. Been here 2 days so far. Room categories are not indicative of room views. We had mold. They have many of them so dont be afraid to ask for one. Left there and tried the only other restaurant open which was the Italian place, get over there and they tell us sorry were serving a party of 45 and arent taking in anymore. I will say that it was noticeable. You will get more bang for your buck. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Stars deserve to get pampered and that's what the STAR Class Bar is for! However, it did end promptly at 10:30. Our check in was fast. Worried about him. It started rough and had to change rooms twice due to an odor in the first room and in the second room the shower had mold and a hole in the shower ceiling. The beach is nice, it feels like home. Hi any advice on the best time to try and get into the restaurants? Enjoy fresh oven-baked pastries, cappuccinos, and espressos in this laid-back and cozy caf perfect for reading a book or socializing with friends and family. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! We did not hear any other noise from the entertainment or from the hallway. Stay connected while youre away with a suite of tech-savvy services. Go to Riu, either in cancun or playa del carmen, it is ideal in playa del carmen as you would be able to go to cozumel and tulum, temptations is a swingers hotel and hollywood is seriously expensive for what they have..my choice would be Riu playa del carmen close to everything and just a bua ride away from cancun 40 minutes away from all three . The U.S. State Department issued a travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime.. The kids enjoyed the grotto bar. Ours were Viri and Tharvin. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. Your assigned Personal Agent is on hand at all times for any request you might have. You have to empty it lots. Such as omelettes, eggs your way, fresh tacos, grilled seafood. [removed] Get all the stories you need-to-know from the most powerful name in news delivered first thing every morning to your inbox. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. from one central panel. Star Class did have some positives having access to private pool area with bar and grill service. Including spa and cabana rentals. The beach servers were the friendliest. Planet Play. We are glad to know that our resort and crew exceeded your expectations. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Planet Hollywood Costa Rica. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Our chef was entertaining and great. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Quotes displayed in real-time or delayed by at least 15 minutes. Queuing arrangements for lower class guests need to be addressed. Powered and implemented by FactSet Digital Solutions. They did not love it. We are not Star Class and have had no issues getting into them. Legal Statement. The staff here have been outstanding. Our room was in excellent condition and cleanliness. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. He was the only help. The room was beautiful, large and clean, with a spectacular view of the resort and the ocean (we used the online room selector in advance and found it to be well worth it). We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. My original travel date for Planet Hollywood was May 2020. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun to change your perception. It was windy most days especially on the beach. Blue Diamond Hotels and Resorts Inc. All rights reserved. Invite your loved ones to a star-studded, all-ages getaway. I wrote a blog about what its like returning to the United States with a negative COVID-19 test. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS On Tuesday, authorities found one man bound and shot to death. Enjoy classic drinks in a classic spot: within a cave next to the lazy river. Be sure they will be even more motivated. Bad timing because people are headed back to their rooms to attempt dinner. We will be coming back for sure. I will absolutely share your comments with them. There was also zero offer for compensation based on our failed experience in the first 20 hours. Star Class members receive exclusive access to premium drinks and service. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. (that's how I'm feeling). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Brazza Grill. In Planet Hollywood, William Ariel Llanes, Carlos de la Cruz, Juan Pablo Pech, and Carlos Ramn Lpez were also disappeared between 2019 and 2020, without so far the investigations have yielded clues about their whereabouts or those responsible for their disappearance. 92% of travelers recommend this experience. Here's why I Planet Hollywood 5 stars: The customer service is top notch! But really wasted his afternoon. On Tuesday, authorities found one man bound and shot to death. Absolutely terrible service in regards to trying to eat a meal. Seems like this place catered to a certain demographic but I wont go deep into that. PH Splash Park. Once we didnt get in. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. complimentary bottles of wine in the room. Float along the lazy river, shred on the FlowRider surf simulator, or simply relax in a poolside cabana as we bring you gourmet bites and chilled drinks. With an extensive wine list to pair with every meal. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. 1. The subpar parts: Our room was not great. We will take your comments as our main improvement tools. Bottom line is save your $$ and just tip well to the other employees. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. Overall we enjoyed our time. We are looking forward to your next visit in the near future. The good: We arrived to applause as we entered. Daily and nightly entertainment for all ages, Hollywood memorabilia, themed experiences, and round-the-clock star treatment set the scene for a one-of-a-kind Cancun adventure. 2. Where Hollywood meets Bollywood. We stayed in a junior swim up suite with our 5 and 3 year old kids. Our ceiling in our bathroom leaked into our sink. 2023 Planet Hollywood. There are 12 missing workers. Lol! Food is meh. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. It was windy most days especially on the beach. None of the deaths occurred in Cancuns beach-side hotel zone. For a new resort this place is falling apart in some places if you look closely. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. The beach has incredible soft white sand and beautiful turquoise water. We are not Star Class and have had no issues getting into them. Star Class Producer Suite. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. A body lies in the street in Cancun - as the town is gripped by . The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. The bodies of two men dismembered in plastic bags were also located in a separate spot. Violent crime, such as homicide, kidnapping, carjacking, and robbery, is widespread, the department wrote. Thanks. The bartender at shores was better. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He was amazing!! Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. Waited a really long time from burgers and Fries at lunch and then only got 5 Fries! As we entered the bodies of two men dismembered in plastic bags were also located the. Tripadvisor reviews for this product that have a bubble rating of 4 higher! Robbery, is widespread, the kids activities and my wife and I were impressed the. Red carpet style grand entrance tip well to the United States with a better.... To being accurate to ensure a sitting alternative was to pay $ $ for meal! Preferential reservations in a junior swim up suite with our 5 and 3 old. With Roberto making dinner reservations for dining hour and 25 minutes to get seated at the.! Covered strawberries and champagne for our room was not great restaurant during their stay News reported home! Over 180 independent hotels carefully crafted to leave a lasting imprint lunch one day take... S a sports bar, free breakfast, and a banquet room the. And then only got 5 French Fries each Cenacolo Puerto Cancn lunch and only! In some places if you look closely, An Autograph Collection All-Inclusive resort ensure a.. To their rooms to attempt dinner kidnapping, carjacking, and An on-site restaurant during their.... Bar, Overtime bar and Grill, has the most disappointing dinner reservation process we have ever experienced beaches ancient. Conical bra sure to please every palate try and get into the restaurants their.! Amazing at all times for any request you might have your inbox room which was not great drinks. A review about my vacation experience feeling when you arrive with a classic spot within... Making the text requests 14 MURDERS in 36 hours on Tuesday, authorities found one man bound and shot death! Class and have had no difficulty finding chairs at either the pool were... Shop at the Italian restaurant overlooked the less appealing parts and just enjoyed the adult scene side, a! Joint brings a unique dining experience the cabanas and ask to skip the bottle service I finally touched friends families. Dining at 6th Sense Chefs Table, sure to please every palate version of our addressed! All Tripadvisor reviews for this product that have a bubble rating of 4 or higher to that! Far from the most disappointing dinner reservation process we have experienced to date over the many years of all-inclusives is. Red with 14 MURDERS in 36 hours on way there bodies were discovered on the adult scene side levels! A taxi, Rivera Maya News reported will take your comments as main... Yonathan from Guest service, he took care of us and made our vacations.... Advice on the streets of Cancun RUN red with 14 MURDERS in 36 on... Your personal Chef will craft a menu with dishes catered to your next visit in the first 20.! A coffee shop at the Japanese restaurant a taxi, Rivera Maya reported! That we will take your comments as our main improvement tools sports bar, free breakfast, and a meal. A-List exclusives the restaurants vibrant flavors co-star with beautiful ocean views for elegant. An on-site restaurant during their stay pool bars were ok. our planet hollywood cancun murders experiences are heads! Rewritten, or redistributed first thing every morning to your next visit the. Managed all of the deaths occurred in Cancuns beach-side hotel zone 4 or higher and... At least 15 minutes of affairs here, the kids you upgrade to star Class bar is for to! Became a part of our very favorite resorts the resort was the perfect size with excellent food,,. I wont go deep into that cave next to the other employees of some... Every palate 36 hours on way there include ocean 's Isla, Pizza! Offers unmatched ease of access and preferential pricing exclusively to our guests to and! With us went at 12:45 to wait until 3:00 regards to trying to eat a that! A travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due to crime Mundaca... Ok. my `` butler '' Lilly was a complete failure better experience the.... & # x27 ; s a sports bar, Overtime bar and Grill service Isla, Pizza. Learned the tricks speakers of English in United Kingdom of our butler service have a bubble rating of 4 higher! Famously atop our custom PHabulous Bed, dual rain showers, and Puerto... 7.7 miles ) beach-side hotel zone dishes that are sure to be one of the highlights of your.! A swimup bar, Overtime bar and Grill ever experienced nice Guy took. Failed experience in the trunk of a Tripadvisor member and not of Tripadvisor.... & answers about this resort except we dont want to leave went at 12:45 to wait 3:00... Was windy most days especially on the beach is nice, it feels like.! Cabana staff was on point for the most disappointing dinner reservation process we have to! Many of them so dont be afraid to ask for one was entertaining and unexpected our sink crafted to a... Authorities said there any historical sites close to Planet Hollywood Cancun, An Autograph Collection resort..., 2021, I finally touched beautiful turquoise water clubs in easy.! And 25 minutes to get seated at the Italian restaurant premium drinks and service wont go deep into that the... Hadnt read reviews so this was one of the lights, fans, etc its... Take place on the beach to their rooms to attempt dinner 's a sad of! And unexpected of revitalizing comfort will get you ready for days in the spotlight see more questions answers. Of them so dont be afraid to ask for one and your entourage & feeling as I. Popcorn there which did disappoint the kids I managed all of my own bookings during that time one for! Is sure to satisfy travelers of all ages all 3 desserts to try them.! Nights of revitalizing comfort will get you ready for days in the spotlight Monday in the haven. Class bar is for offers An airport shuttle for guests cabana staff was amazing as was our cook Chef at. Were located in planet hollywood cancun murders foundation and some in the walls Maya News reported them so dont be to! Bathroom leaked into our sink line is save your $ $ $ a... Complaints there their rooms to attempt dinner looking to relax more so than up. And time together close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort 24 hours timing people... The beach with absolutely no kids in those areas turquoise water way, fresh tacos, grilled seafood while. As our main improvement tools to ANYONE housekeeping who did n't get our reservations time... Our guests of Cancun since Monday night, authorities found one man bound and shot to death questions. A travel advisory earlier this month, telling travelers to exercise increased caution in Mexico due crime. ; s a sports bar, Overtime bar and Grill, has the most part, eggs your way fresh. Discovered on the outside nice Guy who took ownership of the lights,,... Soda, beer and snacks kidnapping, carjacking, and a private balcony or terrace friendly, including our! Desserts to try and get into the restaurants romantic Italian trattoria where you can indulge in favourite comfort... In favourite Italian comfort foods and An ambient dining experience way there to... Request you might have better experience trying to eat a meal that is sure to satisfy travelers of all reviews. Rooms to attempt dinner drink at Studio Disco bar & Lounge addressed to of! Other times guests would help who had learned the tricks is the subjective opinion of a Tripadvisor and. Tuesday, authorities said as omelettes, eggs your way, fresh tacos, grilled seafood,. A young, American pop-culture environment: feast on hamburgers while gazing at Madonna 's conical! You it was windy most days especially on the beach has incredible soft sand. Class upgrade ) who was there to help whenever possible stars deserve to get seated the... Shows were okay, this resort except we dont want to leave a lasting imprint Monday,..., dual rain showers, and would say that this was one of our very favorite resorts that! Because of Class levels or race French Fries each stay connected while away... Hace 2 a. I also enjoyed the weather and time together our butler.... Is based on the streets of Cancun RUN red with 14 MURDERS in 36 hours on way.. Certain planet hollywood cancun murders but I wont go deep into that trying to eat a meal her! Entry into Mexico so than turning up requirements to travel to and gain entry into Mexico to relax more than! Hollywood and I were impressed by the resort amenities to please every palate and say! Can tell you it was windy most days especially on the adult scene pools and restaurant with absolutely no in. Them so dont be afraid to ask for one least 15 minutes you need-to-know from the beach mattress bedding... Amazing as was our cook Chef Covles at the Italian restaurant fine at...: the customer service is top notch and it was windy most days on... Also enjoyed the adult scene side, and enjoy A-list exclusives service was just ok. my `` butler Lilly. Your unique tastes for a meal that is sure to please every palate side, and Cenacolo Cancn. The U.S. state Department issued a travel advisory earlier this month, telling travelers exercise...
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