Refrigerators should last more then 2 yrs. In January 2019, the compressor failed. I received the same answer from the Sears repair service. Model # 795.79044.310. It is now July 2018 and the refrigerator has gone out again! My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. Do not purchase Kenmore or LG. BUT ON SALE FOR $500. Kenmore 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong. The refrigerators come in titanium, stainless steel, bisque, white or black. Your Kenmore Refrigerator can be easily reset using several quick steps as outlined below. I'm being told the compressor is on back order so it could be a while. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! SAME STORY! We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Wonder why they are going out of business.hmmm. The compressor failed August 2022. Purchased in 2018. To repair will be over 1200. My Kenmore Model 795.51833.412 after 4 yrs just failed. Sears Kemore Elite refrigerator w/LG compressor - 79574025410. My repair guy told me there was a civil lawsuit going on. Freezer over freezes and bottom part where all the food is located does not get cold enough to keep food especially milk from spoiling. It is pretty bad when no one will work on them. Now, 25 months of owning it, it quit again. Biggest WASTE of money ever and sears wanted me to pay for 300 labor to fix this! He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. Compressor went out. We have had this unit for just under 2 years. We accepted the plan. We did not buy the extended warranty. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. My question is, it is a recall for that door condition. We are saving for new appliances, it's like trying to save for an old used car. Pay a few hundred dollars more and get from Lowe's -- because Sears and KMart only sell lemons! I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. Sears Warranty Repair-Tech. So now how do we file for the lawsuit. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. Paid $2995.00 and it lasted until Feb 18, 2020. I found out my Kenmore is an LG with a bad rating. Worst experience ever with customer service!!! If your Kenmore Elite Refrigerator is not cooling as it should, it could be one of these six problems listed above. We did not purchase a Sears service agreement so how can they just null in void a manufacture warranty for the parts contained in the frig by another company? He removed the drawer, used a hairdryer to melt the ice. I found out from Sears Home Appliance guy that it is the compressor. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. The repair tech said the LG compressor was shot but not worth repairing. I have the same issue as many of the above individuals. Nope, didn't have $ to get fixed. They make em pretty and fancy looking like the high ticket appliances, but they are junk. Fridge quits cooling and freezing. They ordered a compressor which wasnt the correct one and tried to reorder another after selling me the warranty plan. Bad compressor, evaporator, condenser. I even tried to get the part myself. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. when this happens the food thaws and then refreezes over and over again until the unit finall failes. Bought refrigerator in 20l8 compressor just went out 2022. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. If this is your refrigerator and you can get a good sealed system repair from a competent technician that does a lot of LGs, and you can get it done for free under . This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. this refrigerator is less than 5 years of purchase. After 4 (12/09/2021) years the appliance stopped cooling even though it sounds like the motor is running. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. Steer away from Kenmore. Purchased Kenmore elite in 2017 and compressor failed in 2021. Kenmore 79571033010 specs with the full Elite Bottom Mount Refrigerator specs are. Who knew you should research lawsuits before purchasing a refrigerator!!! Replaced the main board hours ago and the temp in the fridge is now 78 degrees. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. Purchased LG Kenmore Elite refrigerator in July or August of 2013. Sears Kenmore Elite refrigerator is a lemon. It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. We just came back from vacation and discovered the refrigerator was running but not cooling anymore. Do I qualify for the class action suit? He contacted scheduler and said they could be out one day earlier, May 9th. They sent three repairman to fix it. I would also have to pay the labor charge in excess of $300. Paid $89 for service charge. It's a LEMON! Is he kidding. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. Mark Arvieux 78 subscribers Subscribe 32K views 6 years ago Can anyone out there tell me what this means? A MONTH! Sears couldn't get a repairman to my house for over 2 weeks, so I called an independent repairman. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. of course lost a fridge full of food. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). My LG refrigerator Went out the compressor is bad. Now I'm reading about faulty compressors and other things. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Our 4 1/2 year old Kenmore Elite just stopped working. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. I can hear a fan running or maybe the compressor. One even went so far as to say they wouldnt touch it with a 10 foot pole! It's the compressor . We are currently without and we called Sears thinking it might be a warranty repair. Would take 2 weeks and parts would be shipped to my home. Rave Reviews Where is the circuit board? I called local repairmen but they said only Sears can fix it under warranty. Complaint has been file with The State Attorney General. It will take a week for tech to look at the compressor. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? I am living on social security and have very little extra money to cover these repairs to my refrigerator. The fridge stinks and we have lost over $1000 of food. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. It's only been a few years. I have a Kenmore Elite model 795.72059.112 frig. No help has been offered to reimburse us for the cooler or the ice. All have failed except oven. This s my first and last Kenmore/LG product. Performed tests on the PCB and all good, Found issue with compressor. I have not been able to get a Sears person out to fix until the 28th! We agreed to go ahead with the repairs. This cannot be right! I was told it is the compressor and that LG has now built a universal compressor for all their fridges but then this compressor will not work with existing control board, therefore it will also need to be changed. I went thru cleaning vents in back, resetting Refrig per instructions. Now we are reading that they are replacing with the same faulty compresser and the same issue has occurred again for many customers. I purchased a Kenmore Elite refrigerator in November of 2015. Lots.of waisted food!!! (model 795.7033). Repair would over $800, even with compressor part replacement covered. Additionally, your owner's manual, purchase receipt, invoice for in-home delivery of your LG Refrigerator, service tickets, repair documents, or communications with LG may also list your model number. At these prices augh. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. How is this company allowed to stay in business? HELP. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). Purchased a LG side by side from Sears in 2017. Model # 795.72043.110. Ill never buy another Kenmore or LG product. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. 795.74023.411 on 8/7/2015. So far 2 compressors, the condenser and dryer and freon have all been replaced. They told me to call Kenmore. I purchased a LG, French door-in-door, bottom freezer Refrigerator; model # LFXS 24663S, in June of 2015. Within a little over year the unit quit and she lost a "ton" of food. Looking for advice on what to do next. Now I am without frig for 4 days because they cant co.e sooner. I will not ever purchase another Kenmore product. I lost all my food, Xmas dinner, etc. I also have Kenmore Elite fridge with failed compressor and need to know how to get action. Found out it only had a One Year warranty! I paid over $3000 for it and the compressor has completely failed. i purchased a LG double door refrigerator at Home Depot. Take my advice pay the extra bucks for the extended warranty or buy a better product. It stopped working May 2015. Purchased my LG 3 door refrigerator 11/2016.
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