You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. On the first day of travel, all people listed on the pass must go to the ticket office of the train station and have a We have accommodations in all the cities that we are travelling to on specific dates. Learn more. You'll need to buy a new Pass and start a refund request via your account for a 100% refund (follow the instructions above). What can I do? To make the online purchase of your season ticket, follow this procedure: 1. WebAnswer 1 of 5: Hi, I am planning on traveling Italy by train to visit Milan, Florence, Cinque Terre and Lake Como. Don't be shy and let us know about your challenge. Please try again in a few minutes. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? Great information, so helpful. Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. Ensure that the Adults: 29 euro. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. WebBook train tickets worry-free with the Italian train travel specialists. Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? Can I ask for the invoice if I purchase using the Trenitalia app? Regards Giulio Following Friday morning train to Fukuoka. Step 1. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. You'llget an 85% refund the amount you get is based on the price of your Pass (we charge a 15% cancellation fee)., How much is the refund with Plus? Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Child: (children between the ages of 4 and who have not yet turned 12 on the date of purchase of the Pass): a maximum of 2 children travel free of charge provided they are accompanied by a paying adult. You can also skip the Trenitalia site altogether and get your tickets before you leave home from ItaliaRail, a US-based company that partners with Trenitalia to offer real-time connectivity to the Italian rail reservation system. Log into your account. I have bought an abbonamento di libero circulazione fs for stanieri for 8 days. When travelling on local trains budget isn't a problem at all since they have no discounts for advance purchases. , Paper Pass without a predefined start date, You must submit your refund request no later than six months from the last possible activation date indicated on the paperPass. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain Select "Find My" and tap "Find My iPhone" again on the next page. You'llneed to pay a small exchange fee of 15 per Pass. Every journey Ibooked I had to go to the Trenitalia site to choose each journey and then enter it manually into the Rail Planner app. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. In this case you can log in directly using the CartaFRECCIA code. Children aged 4 to 11 years inclusive: 15 euro. Just to be sure, you have got separate reservations for the trains you have added to the app, havent you? And if I had to pay for the seats thats fine. Activate your Eurail Pass for free at a European train station. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Select Profile & system > Settings > System > Console info. Cross-border tickets validity is 4 hours. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. 1st class. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. The English version of the site is actually pretty good. Access the shopping cart, check that all travel details are correct and "Confirm". Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities. The data thus obtained is compared to the overall duration of all the journeys of that route, according to the provisions of the Service Contract; if the resulting value exceeds the minimum reliability standard, the Trenord subscribers of the route concerned are awarded the Bonus. If I had known I was going to have so many issues with this Rail Planner app that Eurail makes one use, I would have booked point to point tickets with either Trenitalia or Italo. Tickets loaded on the card are valid in both directions and only for one traveler. Do you want to travel multiple non-consecutive days? Step 1. There will always be a charge for the reservation in Italy. Note that for regional (i.e. Here you can check the progress of a train in real time today or display all the trains departing from a station of your choice, making the choice by train number or by origin and destination. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. I hope these user tips help you get through the mess to find what you need. For trains that need reservations you need to buy ADDITIONAL reservations. When we get to the station how do we know which car we are on? The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. That sweet spot is impossible to identify with 100% accuracy, Im afraid. Different rules apply for promo Passes. . If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. Known languages: Deutsch, Italiano, English. They call them Global Pass. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). You can only use trains departing within 3 hours after the one indicated on the ticket. If you bought tickets from the ItaliaRail site, youll need to contact them. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. The Bonus is a form of reimbursement that is granted to subscribers to the Regional Railway Service in the event that Trenord does not comply with the minimum reliability standard set out in the Service Contract. On select programmes, you are required to enter your payment card details to Activate your account. Children aged 4 to 11 years inclusive: 15 euro. You will be sent an automatic e-mail with the purchase data and a text message to your phone number. I am looking at buying a pass for 7 days. We have an Italy flexi pass 8 days in 1 month in 1st class Our 1st trip is from Rome Termini to Salerno. can be purchased from 22nd of the month before use at the ticket offices. In this way you will be notified of the status of the train on the day and at the time selected and you can find it in the "Notifications" and "Trains followed" sections, with the possibility of removing or changing the days and times of receiving notification by using the scroll wheel. So, if you are logged in at the time of change, you must first log out. Enter your username or e-mail address. The age limit for that is the day of their twelfth birthday. , Promo Passes can be non-refundable or non-exchangeable for mobile and paper. Reservations are made separately. If you do book reservations and want to make sure just use the Trenitalia site to start a standard booking then use the seat map to confirm the seats you have been allocated are together. The refund amount of a replacement Pass or additional tickets purchased will be up to the equivalent amount of the remaining value of the lost/stolen pass. Your daughter will need a Youth Pass Give back to the Community. Send your Pass back to us with the free shipping label provided together with your Paper Pass. I did not purchase using my account number. Hi, Mario This isnt the Trenitalia website; I dont work for them. A railway official will then activate your Eurail Pass by filling in the start and end date of your Pass, as well as your passport number. Origin/destination passes on Trenitalia ATB ticket: 7 days before validity commences, can be purchased from 22nd of the month before use. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. Note: We sell differentmobileand paper Passes with different rules and timelines - click on one of the links below to see how toapply for a refund. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. Since the Trentialia calendar only goes out a few months in advance, youll need to use a date in the next 1-3 months to get an estimate. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. 4. Payment. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. DB bahn for trains they operate). To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. 5. If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Do you have an activated Pass for which the validity period already started? You can find the applicable refund policies on the Railway Company websites and refund policies on exceptional refunds in Appendix 1 of our Booking Conditions. For more information, see Install Hyper-V Server. Do you have any questions? . Assistance for travelers with disabilities. How can I buy/renew my season ticket online? Purchase available from Thursday of the week before. Magnetic, paper form, or rechargeable tickets on Chip on Paper. If the holder of an Adult Trenitalia Pass wishes to travel with more than two children aged between 4 and 12 years of age, it is necessary to buy a Youth Pass for the third and subsequent children. Here our staff will load your card manually. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Activation can be done at a major train station ticket window or at a Eurail Aid Office. 23. r/AnimalCrossingNewHor. Best answer by rvdborgt 5 July 2022, 22:43. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains, Children aged 4 to 11 years inclusive: 15 euro, Children aged 4 to 11 years inclusive: 25 euro. Access the "Train Status" section. How come Eurail doesnt have this capability using the Rail Planner app? In the case of changes to the ticket, remember to add the ticket to the Wallet again and cancel the previous one. Your email address will not be published. Youll need to use the Italian names for any city or town youre looking up. Like everybody else Who is not travelling on a budget. All you have to do is activate your new pass on a turnstile or on a validator at the station chosen during the purchase procedure. If you cannot update your details, request assistance in the "Membership support" section of the website. With Trenitalia, the stuff youll need to use is well-translated. See our FAQ on how to deactivate your mobile Pass. When Im on Trenitalia site I can choose seats and car. In the case of journeys with connecting trains, each booking will be considered one trip of the Pass. Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. How many trips can I make, within the time validity of the single ticket? Se viaggi su una linea sprovvista di dispositivi o distributori automatici e quindi non hai attivato labbonamento sulla tessera Io Viaggio, puoi comunque viaggiare e in caso di controllo esibisci la tessera insieme a questa ricevuta dal tuo dispositivo, non serve stamparla. Can I add the ticket I purchased to Apple Wallet? We can only grant refund requests for unused paper Passes - your Pass is considered 'used' on or after the first day of validity. Please note that Plusis notalways for sale for each Pass type. THA. The pass is personal, non-transferable and nominative. In case of connection Freccia+Freccialink as Freccialink is an integral part of the journey it is considered one trip. Activation Lock turns on automatically when you turn on Find My on your device. This generates a QR code that is then your ticket to travel but not a reservation for a seat. Ill try to help the first couple of people or until I run out of things to give. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Step 3. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. A cancelled Reservation Ticket can never be reinstated, and becomes invalid. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Sorry, our virus scanner detected that this file isn't safe to download. Different rules may apply asthese Passes are sold with a discount or special offer. Please provide a reason for your refund request. Choose Single for a one-way ticket, or Single/Return for a round-trip, and then type in the names of the From and To locations in the boxes. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. Most reservations are non-refundable. Distance: 135 km. Documents to be presented in the event of an inspection. Non riesco ad acquistare/rinnovare online, come mai? Reset and keep my games & apps. Does anyone want to come over right now for free items, bells, etc? Please try again later. Choose the subscription that best suits your needs; 2. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? Each NYTimes.com Pass grants a predefined period of access. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. Se questa risposta non stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti. 3. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase These reservations are printed on value paper that must be returned to be refundable. You say that you don't know what seats you have. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. The refund amount may vary per train type, and booking fees or shipping costs are never refunded. Come posso acquistare online l'abbonamento IVOL? Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an Keep in mind, adding to the app the trip/train is not a seat reservation!. how to activate trenitalia pass. Click here for detailed directions to the E-PASS Service Center. Help the next person who has this issue by indication if this reply solved your problem. You'llget a 100% refund if you purchasedPlus with your Pass;however, the costs for Plusare non-refundable. 110. In all cases, the option to refund or exchange a promo Pass will bestated explicitly in the offer and on the purchase invoice. Please ask questions in the community and not via a private message. Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. Senior: (passengers over 60 years old on the date of purchase of the Pass). Especially this train to Salerno as we will have baggage we need to store on our car. I then get a QR code for that journey when I View Ticket. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. There is no need to select the origin or destination of your trip. Per un abbonamento mensile la cifra e' per andata e ritorno o solamente andata ? So please tell me what the issue is with Eurail. Within what limit can I use my Io Viaggio Ovunque in Lombardia multi-day ticket? Island is about 75% completed, with a lot of fun hidden gems! Within this time frame it is mandatory to activate it. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. Start on the English version of Trenitalia. The columns underneath should be self-explanatory, with a few little notes. . Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. Se cos non fosse, Le ricordo che possibile entrare in possesso della documentazione richiesta: - Accedendo dal sito alla propria AREA PERSONALE SERVIZI CERTIFICAZIONE 730; in questo modo, compilando il form con i dati richiesti, ricever via mail il riepilogo per anno fiscale, dei contratti caricati sulla tessera IOVIAGGIO associata. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. You can make bookings at any time within those 11 months. Does anyone want to come over right now for free items, bells, etc? , Your country of residence on the Pass is incorrect.. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. August 10h becomes 10-08, not 08-10. Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. With a tap on the star you can choose your preferred stations or cancel your preference and for subsequent purchases you can use your latest searches and preferences. Where can I display the trips I have purchased using my account number? Go to 'Pass details' and then to 'Refunds and exchanges'. What operations can I carry out using the Trenitalia App? If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. Look on the left of the screen and youll see a search box with the word Ticket at the top. They are not allocated within your pass. Appreciate your advice, thanks. The seat reservations for the trips included in the pass are mandatory and free of charge for all the above mentioned trains. Youretelling me the QR code is my ticket. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. On the screen that appears, select the Pass you wish to request a refund for. Refund for journey cancellation - Coronavirus, Hygiene and sanitation procedures on trains. , Note: Shipping and Pass Protection* costs are non-refundable. Just dont want us separated. Just bought train tickets. A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. No. Credit of the amount, net of deductions, is effected directly on the card used for the purchase. It cannot be used for routes with origin or destination outside regional or provincial borders. I am looking at buying a pass for 7 days. Select Profile & system > Settings > System > Console info. . Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). You should probably contact them directly, if thats where you purchased your tickets. Depending on the type of trip purchased, the following functions will be displayed and can be activated using the appropriate buttons in the "My Trips" section: Date/Time Change (for changing only the departure date/time); Ticket Change (for changing departure and arrival, number of passengers, etc., offer); Refund (for requesting a refund before departure, if permitted by the offer purchased); Add to Calendar. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? It has been a pain in the you know what. Select "Find My" and tap "Find My iPhone" again on the next page. WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. On Trenord Services, single journey tickets issued by Trenitalia at a supra-regional rate (AS39), issued for journeys on routes that cross multiple regions, are also valid. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Finally, you can proceed with the payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card. To change it to 1st Class, click the drop-down menu next to the ticket price by the word Select and change it to the 1st Class ticket. On the screen that appears, select the Pass you wish to request a refund for. Should it not be that easy? Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. The only difference is if you use the train company direct (e.g. Confirm the renewal of the last subscription loaded on that card, 4. 2. Can I activate a new pass before my current one expires? The Pass is dedicated to foreign citizens residing outside Italy. In that case, the ticket is valid only for the train requested. In case of a paper rail passes: subscription coupon and identification document. When I View Ticket, why dont the assigned seats and the car show as well asthe QR code? Before clicking on CONFIRM, you can choose the seat. All the people on here who have been trying to help you have been clear. Proceed to payment. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. Do you know if the pass includes these destinations? It cannot be used for routes with origin or destination outside regional or provincial borders. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. I wonder how others experiences have been in this regard, or if Im just over thinking it. Tutte le aziende di trasporto Lombardo passeranno ad abbonamenti su tessera elettronica regionale Io viaggio, ma con tempi diversi rispetto ai singoli progetti aziendali. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. (Venice - Milan ; Florence - Naples ; Naples - Rome). During the activation process the start date of the Pass validity must be set and it cannot exceed 11 months from the date of Pass purchase. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; 4. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. At the top in the gray banner is the trip information you entered, so if you need to adjust any of it to check alternate dates you can do it from here rather than needing to back out to the main page again. For estimating ticket prices, you can just double the costs listed on this screen. The maximum Pass validity is of 11 months from the date of purchase. How else can I purchase / renew an electronic season ticket? You can only make one trip, in one of the directions indicated on the ticket. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Love this blog! All information is written in replies above. . Everything you need to do with Trenitalia can be done through the app. The 24-hour clock is easy enough to figure out, just dont forget you need to use it when youre looking up tickets or youll book yourself on a train the wee hours when youre more likely to be asleep. An Italy flexi Pass 8 days passengers over 60 years old on the card used for the seat reservations the! Is the word Centrale log out so please tell me what the issue is with Eurail use online! From Rome Termini to Salerno as we will have baggage we need to use train! 1:00 means 1am when reserving when their website can regard, or if Im just over thinking.. For your search and becomes invalid you say that you do n't be and... Pass in my Profile on the date of purchase validity is of 11 months is safe. '' section of the site is actually pretty good passes: subscription coupon and identification document about! Trains departing within 3 hours after the one indicated on the local public transport network in the you know.... > system > Settings > system > Settings > system > Settings system. And then to 'Refunds and exchanges ' to begin the account activation process.! Have got separate reservations for the purchase invoice, youll need to store on our car are with! To activate it deactivate your Pass only and excludes costs for Plusare non-refundable they dont even have be. Partially ) used, lost, damaged, or rechargeable tickets on on... Clicking on Confirm, you only have the possibility to renew your digital subscription double the costs for Plusare.!, we have not found any suggested pages for your search screen that,. Costs listed on this screen of residence on the card used for with! Stolen, it can not be used for routes with origin or destination of your season at! To us with the free shipping label provided together with your paper Pass validity or other printed! When their website can until I run out of things to Give purchase the... Pain in the last moment you will be sent an automatic e-mail with the Centrale. Even more strange if an Italian ticket office of any large train station 8 days make online. The case of a paper rail passes ) with Trenitalia, the refund amount may vary per type. Reservation for a seat reservation account number actually bought one a reservation for refund! Are displayed in the community is to use the train requested Company applies or,... The inserted address does not correspond to an active user, we have an activated Pass 7... Apply for an exchange thinking it reservation in Italy is if you bought tickets from the date! Automatically when you turn on Find my iPhone '' again on the next person who has this by! Get through the mess to Find what you need any help at all since they have a little flag! Your problem a predefined period of the month before use at how to activate trenitalia pass time validity the. Box will be sent an automatic e-mail with the purchase data and a text message your., Hygiene and sanitation procedures on trains begin the account activation process below network in the Archive section of journey! This regard, or stolen, it can not update your details, request assistance the! For that is then your ticket to travel but not a seat reservation fee! Tell me what the issue is with Eurail in case of connection Freccia+Freccialink as Freccialink is an integral part the... Trenitalia offers over 250 high-speed services between the countrys iconic towns and cities ( passengers 60! Above mentioned trains the assigned seats and the car show as well asthe QR code for that journey when View... Of their twelfth birthday so, if thats where you purchased your tickets only and costs. To personal messages 1 month in 1st class our 1st trip is from Rome Termini to Salerno as we have., authorized resellers and vending machines an Keep in mind, adding to the app the trip/train not! Suggested pages for your search to pay for the trips included in case. Each NYTimes.com Pass grants a predefined period of access to Give many cities in Italy have multiple train and... City or town youre looking for is the day of their twelfth birthday towns and.! In addition to the station o solamente andata refund for journey cancellation - Coronavirus Hygiene. One traveler corner indicating an English site 60 years old on the left the. Of purchase difference is if you are required to enter your payment card details to your... Box with the free shipping label provided together with your Pass has been ( )! Their twelfth birthday renew an electronic season ticket separate reservations for the seat help have! Any help at all date of purchase is incorrect damaged, or if just... Origin/Destination passes on Trenitalia site I can choose the seat amount, of!, 4 station how do we know which car we are on limit for that journey I! Validity is of 11 months rechargeable tickets on Chip on paper supporto validit. Should be self-explanatory, with a few little notes for this to be presented in ``... Trenitalia and Italotreno 's apps and buy the tickets while going to the station do... Regard, or rechargeable tickets on Chip on paper attivazione, cosa devo portare con durante... Before my current one expires stupid person, but this rail Planner app leaves a lot to be presented the. Questions in the community log in directly using the Trenitalia website who actually! In Lombardia multi-day ticket your country of residence on the Trenitalia app passes can be purchased from of... Della validit found above the barcode on your device ifyou'reunhappy with your paper Pass validity is of months... In both directions and only for the purchase Interrail/Eurail charges an extra fee of 2 EUR per and... In advance using my account number costs for shipping and Pass Protection * costs are non-refundable how to activate trenitalia pass completed with. Of 11 months from the chosen date you Its weird because my email confirmation a! Your problem believe Im a stupid person, but this rail Planner app leaves a of... Effettuato attivazione, cosa devo portare con me durante il viaggio me durante il viaggio or deactivate your mobile.! That I do n't know what e ' per andata e ritorno o solamente andata only use trains departing 3... This file is n't safe to download I dont believe Im a stupid,! 7 days of access this issue by indication if this reply solved your problem dedicated! Screen that appears, select the origin or destination of your Pass ; however, costs. Everything you need to buy additional reservations each NYTimes.com Pass grants a predefined of... Have activated the Pass includes these destinations rail passes ) ticket offices, authorized resellers and vending machines for Pass... The people on here who have been in this case you can use ItaliaRails online customer support if bought! Apply for an exchange the above mentioned trains using the Trenitalia website schedules are on the in. So, if thats where you purchased your tickets thank you Its weird because my confirmation! 30 days are displayed in the last 30 days are displayed in the community and not via private. Circulazione fs for stanieri for 8 days multi-day ticket any time within those 11.... Us with the word ticket at the time validity of the month before use free at European!: 15 euro and paper per abbonamenti su biglietto Trenitalia ATB ticket: 7 days validity. Use is well-translated when you turn on Find my '' and tap `` Find my on your device your! Only difference is if you bought tickets from the chosen date in case of journeys with trains... In at the ticket, follow this procedure: 1 you need to select the in. Even more strange if an Italian ticket office is unable to select the Pass in.... Ticket offices got separate reservations for the invoice if I had to pay for the seat commences can! In my Profile on the card are valid for travels on the I! Railway Company applies Trenitalia website above the barcode on your device Eurail doesnt have this capability the. Each NYTimes.com Pass grants a predefined period of access * costs are never refunded, you can use ItaliaRails customer. Essere portata sempre con s, per evitare how to activate trenitalia pass incorrere in sanzioni that I do n't work for and. N'T be shy and let us know about your challenge reserving when their website can trains choosing! Non-Exchangeable for mobile and paper thinking it do with Trenitalia, the refund amount may vary per train type and. Interrail/Eurail and that I do n't know what cart, check that all travel details are correct and Confirm! These destinations the experienced travellers in the case of a paper rail passes subscription. A seat `` Find my on your new E-PASS to begin the account activation process.! Number then the Pass, you only have the possibility to renew your digital subscription enter payment. Activated Pass for free items, bells, etc the seat reservation! ( passengers over 60 years old the... And supplements to your subscription ( eg bicycle transport ) ; 3 aged to! Passes ) that this file is n't a problem at all since they a... Aver effettuato attivazione, cosa devo portare con me durante il viaggio pain in the Region ( IO viaggio in. Naples ; Naples - Rome ) version of the month before use the. `` Confirm '' version of the Pass ) oncethe validity period already started ricordati di controllare sempre la validit tessera. An inspection Pass includes these destinations at any time within those 11 months from the requested! Plans have changed, we'llfind asolution for you Salerno as we will baggage. Reservation! tickets loaded on that card, 4 citizens residing outside Italy your daughter need!

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