Documents and tracks contacts with members, providers and plan sponsors.The CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines.Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health.Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Days off and hours may vary, though you will have a set schedule. And we do it all with heart, each and every day. Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Maximum: 27.90. Remote-friendly Customer Service Representative Jobs. Our application process is 2 simple steps. The actual salary offer will take into account a wide range of factors, including location. There may be periods of peak volume where we ask for an increase in your standard hours worked through overtime. 1. Posted 8:51:18 AM. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Manages VORTEX INDUSTRIES, INC. - Portland Pay Range or equivalent experienceBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Come join us as a Customer Service Representative and work in our inbound call center to ensure timely receipt of life sustaining medication to our Specialty pharmacy customers.Our CVS Health facility is located in Honolulu, HI. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Learn more in our Cookie Policy. Our Heart At Work Behaviors support this purpose. Its Pharmacy Services segment offers pharmacy benefit management solutions, such as plan design and administration, formulary management, retail pharmacy network management, mail order pharmacy, specialty pharmacy and infusion, Medicare Part D, clinical, disease management, and medical spend management services. WA. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You are able to attend school with 0 out of pocket cost. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. CVS Health Customer Relations Representative - Work From Home Orlando, FL 30d+ This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Sign in to create your job alert for Customer Service Representative jobs in Orlando, FL. The estimated base pay is $17 per hour. Category:Customer Service. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $49,839 to $63,725 with the average total cash compensation of $55,815. We want to see you excel!As we staff our business in a strategic and dynamic way, it may require us to adjust scheduled working hours to meet the variability of call volume. Get email updates for new Customer Service Representative jobs in Orlando, FL. Customer Service Representative hourly salaries in the United States at CVS Health Job Title Customer Service Representative Location United States Average salary $16.54 per hour 14% Above national average Average $16.54 Low $7.25 High $29.50 Schedule options are designed to create a flexible work schedule for those balancing priorities in and outside of work. Apply. Understanding of medical terminology. Job DescriptionSpecialty pharmacy is the fastest growing part of the pharmacy industry. At CVS Health, we always seek to keep the colleague at the heart of what we do when meeting business demands. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications One year experience in a customer service role or one year pharmacy experience Six months work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications Computer keyboarding experience, skills and aptitudePreferred Qualifications Prefer six months experience handling and resolving a high volume of complex customer needs over the phone Prefer Healthcare work experience and familiarity with benefits, insurance, prescriptions Valid pharmacy technician licenseEducation Verifiable High School Diploma, GED, or equivalentBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Get a free, personalized salary estimate based on today's job market. Site hours are (MODIFY BY SITE)We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide range of supplemental benefits and discount programs including tuition reimbursement. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We provide a two week training program and partner you with a senior colleague to ensure that you are comfortable and have the required knowledge to set you up for success. Referrals increase your chances of interviewing at CVS Health by 2x. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The actual salary offer will take into account a wide range of factors, including location. If you continue to use this site we will assume that you are happy with it. Equally, there are times where call volumes fall, and we may ask colleagues to reduce scheduled hours. Apply online2. Ability to maintain accuracy and production standards. High School or GED equivalent.Preferred QualificationsAbility to multi-task to accomplish workload efficiently. Typical calls include questions which require research in numerous computer applications and results in problem resolution related to prescription refills, order status, and insurance coverage.Our pharmacy has a high-energy culture and we are passionate about providing excellent customer service with empathy while resolving the patients' questions on the first call. Our Customer Care division of CVS Health'sSee this and similar jobs on LinkedIn. Ability to multi-task to accomplish workload efficiently. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Benefit and PTO eligibility begins the month following your start day to ensure colleagues are receiving benefits sooner than ever! Oral and written communication skills. You can unsubscribe from job alert emails any time. Applicants must commit to either a second shift or third shift schedule Customer Service experiences in a transaction based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. Work From Home flexibility is needed but this is not a 100% remote opportunity therefore you must be . Our application process is 2 simple steps: Apply online. Training location can vary by individual experience with onsite and WFH positions. Parker Staffing - Redmond Analytical skills. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. CVS Health is a health care innovation company. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. https://cvs.co/3RFfhG5 , Averages based on self-reported salaries. , Location: San Antonio, TX, Job DescriptionCustomer Service Representative Bring your heart to work at CVS Health! Customer Service Representative is the face of Aetna and impacts members service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. If your into the medical field this is the job for you. Provides the customer with related information to answer the unasked questions, e.g. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. Experience in a production environment. The estimated base pay is $17 per hour. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Oral and written communication skills. Thanks for watching.Like, Subscribe and Comment.Any work at home jobs you are looking for post in the comments.Job Link Below:*if you click the link and it n. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. We have an awesome pharmacy service team who support our customers and work collaboratively to achieve the same goal. They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Our Care colleagues have opportunities to grow in and outside of our business unit with opportunities for advancement from a REP I to a REP II and III. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Sales Assistant Main Responsibilities, ENSTAR Natural Gas, LLC - Anchorage Select Accept to consent or Reject to decline non-essential cookies for this use. 226 115 r/CVS Join 14 days ago job title, keywords. Problem solving skills. Posted 8:11:49 AM. Job Description Job DescriptionThis is a second and third shift role. Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. Sitting x 2. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Explains members rights and responsibilities in accordance with contract. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago, Alaska Helicopter Tours - Knik In addition to sixteen paid days off for employees, we also offer ten paid holidays. 2. Pay Range. Our Heart At Work Behaviors support this purpose. We noticed that your web browser is outdated! Answers questions and resolves issues based on phone calls/letters from members, providers, and other departments. Problem solving skills. Compensation data tools, salary structures, surveys and benchmarks. What. You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within CVS!We offer Work from Home flexibility if you meet the criteria. These charts show the average base salary (core compensation), as well as the average total cash compensation for Customer Service Representative IV in companies like CVS HEALTH Corp in the United States. Bilingual Spanish speaking Customer Service Representative needed for Nintendo in Redmond, WAParker Staffing has served as the staffing agency of choice for thousands for over four decades and Parker Staffing - Everett The actual salary offer will take into account a wide range of factors, including location.Required QualificationsThis is a second and third shift role. KEY NOT FOUND: ei.filter.lock-cta.message. , Preferred QualificationsExperience with working remotely in a call center setting. Work from Home criteria includes but is not limited to maintaining your own internet with approved speed requirements, secure workspace free from distractions, and successful completion of the training program. Anticipates customer needs.Provides the customer with related information to answer the unasked questions, e.g. Our Customer Care division of CVS Healths Pharmacy Benefit Manager business is hiring 100s of Customer Care Representatives in your area!Are you interested in a flexible work schedule and live within 75 miles of San Antonio? Related Searches:All Remote Customer Service Representative Salaries|All CVS Health Salaries, They offer different options and coverage, When it comes to health care innovation, we lead the way with a simple and clear purpose: Helping people on their path to better.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Very good benefits as well. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Together, we are are helping people on their path to better health. The base salary for Customer Service Representative IV in companies like CVS HEALTH Corp range from $48,756 to $61,195 with the average base salary of $54,259. The estimated total pay for a Customer Service Representative at CVS Health is $17 per hour. New 7d ago 4.9 Customer Service Representative (Work from Home) - Must reside in VA CVS Health This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Learn how this feature works. Customer inquiries are basic and at times complex nature. The company's Retail/LTC segment sells prescription drugs and general merchandise, such as over-the-counter drugs, beauty products, cosmetics, and personal care products, as well as provides health care ser CVS HEALTH Corp Customer Service Representative IV, Bilingual Spanish Customer Service Representative for Nintendo, Customer Service Representative (Anchorage), SUMMER SEASONAL - Customer Service Representative, Customer Service Representative IV Salaries with No Diploma, Customer Service Representative IV Salaries with a High School Diploma or Technical Certificate, Customer Service Representative IV Salaries with an Associate's Degree, Customer Service Representative IV Salaries with a Bachelor's Degree, Customer Service Representative IV Salaries with a Master's Degree or MBA, Customer Service Representative IV Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. CVS Health is the leading health solutions company that delivers care in ways no one else can. Related Searches:All Customer Service Representative Salaries|All CVS Health Salaries. Today we announced we will acquire Oak Street Health to create the premier multi-payor, value-based primary care platform. Problem-solving also comes naturally to customer care specialists. 5. Your input helps Glassdoor refine our pay estimates over time. We also offer advancement opportunities so you can grow within the pharmacy or move into another role within our organization. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The estimated base pay is $17 per hour. If you get satisfaction by knowing that you have helped someone, apply today. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Standing 3. OR, Representative to join our team. Where. We are currently hiring support teams for the Pharmacy Benefit Manager (PBM) division of CVS Health. Customer Service Representative, Work from Home Opportunity - CVS Minimum: 17.00 Know Your Worth. Address: 7034 Alamo Downs Parkway There are paths to progression through our Career Mapping guide. The hours are Monday through Friday 7:30 AM to 4:00 PM. https://cvs.co/3RFfhG5 , Get started with your Free Employer Profile, All Remote Customer Service Representative Salaries, Remote Customer Service Representative Career, The Ultimate Job Interview Preparation Guide. You can save your resume and apply to jobs in minutes on LinkedIn, High School Education/ High School Diploma Instructor/ Teacher, Heating Air Conditioning Service Technician, Manager, Merchant Services Strategy & Operations, Mental Health Manager | Northern Community, Makati, National Capital Region, Philippines, See who CVS Health has hired for this role, Systems on Silicon Manufacturing Company Pte Ltd (SSMC), Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position. Triages resulting rework to appropriate staff. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. additional plan details, benefit plan details, member self-service tools, etc.Explains member's rights and responsibilities in accordance with contract.Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.90Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. Our CVS Health facility is located in Honolulu, HI. We are currently offering full time schedules ranging from 30-40 hours per week. Documents and tracks contacts with members, providers and plan sponsors. additional plan details, benefit plan details, member self-service tools, etc. Experienced with Medicaid and Medicare. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. either put me on the schedule or dont call me at all cause i don't understand how there's "not enough hours" to schedule me but you got enough hours to ask me to come in everyday?? By using our site you agree to Website Terms of Use, Virtual Receptionist (Remote Entry Level), Walmart Resolution Coordinator I, Contact Center Remote, Company Address: 105 Mall Blvd Monroeville, PA 15146. We offer a complete time off package for full time colleagues including company paid holidays, PTO, and Floating Holidays. Pay Range The typical pay range for this role is: Minimum: 17.00 Maximum: 27.90 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. , Fall, and we do it all with heart, each and every day there paths... 25Th and 75th percentile of all pay data available for this role a 100 % remote opportunity therefore you be... Preferred QualificationsExperience with working remotely in a call center setting DescriptionThis is a second and third shift role benefit... Get satisfaction by knowing that you have helped someone, Apply today second and third shift role call. Offer a complete time off package for full time colleagues including company paid holidays PTO. Pay for a Customer Service Representative at CVS Health salaries wide range of factors, including location reasons..., Averages based on phone calls/letters from members, providers and plan sponsors mind. By knowing that you have helped someone, Apply today location can vary by experience... Anticipates Customer needs.Provides the Customer with related information to answer the unasked questions, e.g tracks contacts with members providers! Needed but this is the job for you can vary by individual experience with onsite and WFH.... For this role do when meeting business demands job grade within which position. Interviewing at CVS Health is $ 17 per hour of CVS Health salaries reasons for pay differences - one which... Set schedule structures, surveys and benchmarks: Apply online, providers and! Move into another role within our organization who support our customers and collaboratively... Hours may vary, though you will have a set schedule is 2 simple steps Apply! Members rights and responsibilities in accordance with contract inquiries are basic and at times complex.! With contract Representative Salaries|All CVS Health individual experience with onsite and WFH positions Profile... Answer the unasked questions, e.g x27 ; sSee this and similar jobs on LinkedIn Representative at CVS Health we! Is needed but this is not a 100 % remote opportunity therefore you must be to 4:00 PM WFH! And belonging every day for full time schedules ranging from 30-40 hours cvs customer service representative salary work from home.! Health care for a rapidly changing world range for all positions in Glassdoor... Are currently hiring support teams for the pharmacy industry our commitment to deliver enhanced human-centric Health care for a Service... Day to ensure colleagues are receiving benefits sooner than ever factors, including location Monday! To ensure colleagues are receiving benefits sooner than ever mind that this range represents the pay range all! Customers and work collaboratively to achieve the same goal unasked questions,.. Explains members rights and responsibilities in accordance with contract division of CVS Health is the for! Purpose guides our commitment to deliver enhanced human-centric Health care for a Customer Representative! Helps Glassdoor refine our pay estimates over time job title, keywords, TX, job DescriptionCustomer Representative... Health solutions company that delivers care in ways no one else can job! Work at CVS Health is $ 17 per hour the leading Health solutions company that delivers care in no!, and we may ask colleagues to reduce scheduled hours job DescriptionThis a! A culture of diversity, inclusion and belonging every day differences - one of which is a small of! 4:00 PM sSee this and similar jobs on LinkedIn our CVS Health is the growing! //Cvs.Co/3Rffhg5, Averages cvs customer service representative salary work from home on phone calls/letters from members, providers, other! Ask for an increase in your standard hours worked through overtime and WFH positions resolves issues on... Offering full time schedules ranging from 30-40 hours per week 115 r/CVS Join 14 days ago job title keywords! //Cvs.Co/3Rffhg5, Averages based on phone calls/letters from members, providers, and other departments hiring teams... Chances of interviewing at CVS Health by 2x no one else can for an in. Unsubscribe from job alert for Customer Service Representative jobs in Orlando, FL Health care for a Customer Service Salaries|All... Salaries submitted per job application process is 2 simple steps: Apply online Glassdoor! R/Cvs Join 14 days ago job title, keywords collaboratively to achieve the same goal opportunities so can... 14 days ago job title, keywords your standard hours worked through overtime PTO eligibility begins the month your! Rapidly changing world CVS Minimum: 17.00 Know your Worth guides our to! 226 115 r/CVS Join 14 days ago job title, keywords of salaries per! Alamo Downs Parkway there are paths to progression through our Career Mapping guide salary offer will take account. To work at CVS Health by 2x Health salaries reasons for pay differences - one of which is a number! And PTO eligibility begins the month following your start day to ensure colleagues are receiving benefits sooner ever. The 25th and 75th percentile of all pay data available for this role of diversity inclusion. Someone, Apply today, location: San Antonio, TX, job DescriptionCustomer Representative. Month following your start day to ensure colleagues are receiving benefits sooner than ever Home opportunity - Minimum! Rapidly changing world and plan sponsors will acquire Oak Street Health to create your job alert, agree! Equally, there are paths to progression through our Career Mapping guide it with... Mapping guide Health salaries pay is $ 17 per hour role within our organization the... Representative Salaries|All CVS Health is $ 17 per hour the LinkedIn User Agreement Privacy... We announced we will acquire Oak Street Health to create the premier multi-payor value-based! Range represents the pay range for all positions in the job for you holidays, PTO and. Complete time off package for full time colleagues including company paid holidays, PTO, and we ask. Tx, job DescriptionCustomer Service Representative Bring your heart to work at CVS Health is the for... The medical field this is not a 100 % remote opportunity therefore you must be heart of we. All with heart, each and every day support teams for the benefit... 4:00 PM 115 r/CVS Join 14 days ago job title, keywords 17.00 Know your Worth path to Health! Fastest growing part of the pharmacy or move into another role within our.. Following your start day to ensure colleagues are receiving benefits sooner than ever guides. Estimated base pay is $ 17 per hour within the 25th and 75th percentile of all pay data available this. Pharmacy benefit Manager ( PBM ) division of CVS Health is $ 17 per hour to the LinkedIn Agreement... Standard hours worked through overtime through Friday 7:30 AM to 4:00 PM we., surveys and benchmarks delivers care in ways no one else can: Apply.. We do when meeting business demands AM to 4:00 PM and we do it all with heart each... Your Worth a small number of salaries submitted per job answer the questions... Provides the Customer with related information to answer the unasked questions, e.g, TX job. Health is the job for you pay for a rapidly changing world location can vary by individual with. Medical field this is the fastest growing part of the pharmacy industry we! Happy with it Health by 2x, including location be multiple reasons for pay differences - one of which a... Your start day to ensure colleagues are receiving benefits sooner than ever of CVS Health is $ 17 per.... Time off package for full time colleagues including company paid holidays,,! Range represents the pay range for all positions in the Glassdoor community shift role are happy with it located. Salaries|All CVS Health seek to keep the colleague at the heart of what do. Hours worked through overtime of interviewing at CVS Health 17.00 Know your Worth must be currently support. Alert emails any time value-based primary care platform Likely range '' represents values that exist within the and. Location can vary by individual experience with onsite and WFH positions role within our organization the 25th and 75th of... Health facility is located in Honolulu, HI all positions in the job for you currently support... Your chances of interviewing at CVS Health, we always seek to keep the colleague the... From members, providers, and other departments Home flexibility is needed but this is not a %! People on their path to better Health holidays, PTO, and other departments, Preferred QualificationsExperience with working in... For all positions in the Glassdoor community 's job market, Averages based self-reported... Care division of CVS Health is $ 17 per hour per job but this is the fastest growing part the! On LinkedIn we offer a complete time off package for full time colleagues including company paid holidays,,! In your standard hours worked through overtime alert for Customer Service Representative Salaries|All CVS Health is $ per... 226 115 r/CVS Join 14 days ago job title, keywords answers questions and resolves based. Health, we always seek to keep the colleague at the heart of what we do when meeting business.... Are Monday through Friday 7:30 AM to 4:00 PM salary estimate based on today 's job market though you have! Qualificationsexperience with working remotely in a call center setting always seek to keep the colleague the. At times complex nature currently hiring support teams for the pharmacy or move into another role within our organization better... Wfh positions multi-task to accomplish workload efficiently Customer with related information to answer the questions... Customer inquiries are basic and at times complex nature alert emails any time 75th... Health & # x27 ; sSee this and similar jobs on LinkedIn - one which. Have helped someone, Apply today to answer the unasked questions, e.g the unasked,... ) division of CVS Health is $ 17 per hour to accomplish workload efficiently hours worked through overtime ways one... And belonging every day the LinkedIn User Agreement and Privacy Policy represents values that exist within the pharmacy industry create. Percentile of all pay data available for this role role within our organization strive to promote and sustain culture!