Important reminders: An adult (18+) must be present for the full duration of the appointment. Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. We have coverage in your area! If youre moving to a new address, Suddenlink makes that easy for you. Contact an Optimum Expert with, We will debit To cancel your Suddenlink subscription: Go to the Suddenlink website. - Two hours later there was no tech and no call. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. There is a charge for service calls unless the issue is caused by Optimum equipment. 3. Place it inside the box and seal it. Attach the label One return label must be attached per box. -It's Tuesday and after having waited from 1pm-6pm, there is stil no tech. VoIP-based phones do not work when there is a power outage, as the internet will be down. Reschedule your repair appointment. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. In addition to canceling Suddenlink, DoNotPay can help you demand your money back. It makes me feel that Suddenlink has no faith in its customer base and will never accept our word at face value no matter what the situation is. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. In the the event you have an issue that is not covered within our service guidelines, we have. That way, you can track all your recurring charges and locate the ones you forgot about. Since the base connects to cell towers in your area, you get guaranteed call clarity. See if Optimum is available for your home: Sign into add enhanced services to your account now. How to Cancel Suddenlink With Just a Few Taps on Your Phone. The fee is about $200 together with other outstanding service and equipment charges. Need to schedule a service appointment? A cancellation fee will be charged from the subscriber to confirm the cancellation. With DoNotPay, you dont have to make that choice. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. On the day of your appointment please chat with us to cancel or reschedule. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. 3. You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. Submit a complaint and get your issue resolved. 134 people from New York are already using community phone landline service. This cost is based on what equipment you have used. Suddenlink Communications insights Based on 232 survey responses Areas for improvement Sense of belonging Overall satisfaction Trust in colleagues Not fun place very stressful Broadband Technician (Former Employee) - 318 main street Greenville ms.38703 - August 11, 2022 You can email the site owner to let them know you were blocked. Call quality and clarity on Suddenlinks VoIP-based phones depend on the strength of your internet connection. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. In addition to canceling Suddenlink, DoNotPay can help you. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. HelloTech provides affordable, same-day on-site and 24/7 online tech support services such as computer repair, TV mounting, smart home installations, virus removal and more. Another way to cancel this and other inactive subscriptions is to connect your email or bank account to our app. Note: Remember not to use a FedEx drop box. Get a confirmation email once things have been canceled. Does Suddenlink Prorate its Cancelations? Click on "Terminate Account". to cancel your appointment? When You Suddenly Don't Care Anymore. Here are some highlights of my conversation with Julia, someone who works retention at sudden link. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Performance & security by Cloudflare. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. if youre not satisfied with the service you selected. Sit back and relax while we do the work. I hope that someone shows up on Tuesday. Fortunately, Suddenlink has those places. The confirmation page will pop up, at the bottom youll see a box inscribed Get label to print your pre-paid return label. One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the American Bar Association. Privacy Policy. They got more done in a few weeks than I did in over two years. Save your document. Click on the 'Account Information' button. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Since this technology depends on internet strength, it has proven unreliable over the years, negatively impacting call clarity and voice quality. We rate TV and internet service providers based on price, speed, features, and bang for your buck. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. Note: If its your first time logging in, youll see a general snapshot of your account. It also doesnt hurt to have a physical place to drop off payments before you get zapped with (another) late fee. Cancel Suddenlink Services in the Blink of an Eye. You may receive a customer satisfaction survey 24 hours after your appointment. If youre a veteran patron of the Suddenlink landline service, tagging Suddenlink as infamous shouldnt surprise you. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Pricing, terms, and offers subject to change and discontinuance without notice. Example: Suddenlink chat 093019. . I was having problems with the company for months. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. The complaint has been investigated and resolved to the customers satisfaction. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. I cant say enough good about this company! Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. If you cancel your services before the current billing period ends, Alternatives to Suddenlink Internet Service, Internet download speed from one to 940 Mbps, Canceling unwanted subscriptions and memberships is useful, but you can do so much more with our app. Standard installation is not offered. Invalid password, please complete all fields. You can also early cancel an appointment by selecting an appointment and advancing to the Modify Appointment screen . Should You Stick With Suddenlink or Switch to Frontier? You could cancel service in two ways: online or on the phone. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. A couple of complaints, though: Suddenlink doesnt indicate wait times in chat. SUPPORT. That you could make it resolved in a few days is wonderful. VoIP-based Suddenlink phones are vulnerable to attacks and hacks from scammers and fraudsters as the calls travel over the internet. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to, or asking for your money back when the company offers, Suing people and businesses in small claims court, Asking for refunds for delayed and canceled flights, Canceling other subscriptions or memberships, Requesting refunds from various companies, Serving some sweet revenge to robocall scammers, Skipping the phone queue when getting in touch with customer service reps, Signing up for free trials without credit card info, Protecting yourself from stalking and harassment, Scheduling a DMV appointment without fuss. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. No, youre not eligible to receive a prorated Suddenlink refund. Check for Outages Service Appointments (0) Contact Us Chat FAQs User Guides Premium Technical Support App. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. When we did connect to a rep, they were eager to help and well-informed, making the encounters mostly short and sweet. Also, their initiative to construct Hybrid fiber- Coaxial lines close to their subscribers addresses is very commendable. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Heres what to do with Suddenlink down. You can also call customer service on the phone to cancel your subscription. How often did you sign up for a flashy new online service, only to lose sight of it after a few days? You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. 2. 2. Get your phone devices ready for the switchover and wait for the number porting to complete. You may cancel your Subscription Plan within the first 30 days by contacting HelloTech support at support@hellotech.com or calling 1-833-369-1227. Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. Before ending your chat, click inside the window and press CTRL+A to highlight your entire conversation. Cookie Notice The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. Note: drop-box payments can take 23 days to process. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. Mark your install date on your calendar and plan to be home. He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. By signing up, you agree to our Terms of Use and Privacy Policy. Yes. Call Suddenlink customer service at: 877-694-9474. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. If you see an outage in your area, Suddenlink is already working to resolve it. Log into your Suddenlink account. Start Troubleshooter Or chat with us now to schedule. Third parties might charge additional fees should you cancel your account early. Do you really want the company sets high demands on employees, there are only 4 levels of advancement . There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Will I be charged an Early Termination Fee on Suddenlink? We strive to increase access to services to everyone who might need them but doesnt have the resources to hire a lawyer. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. Suddenlinks customer service hours are (all times central standard): By phone (Mon.Fri. Community Phone does not bundle your landline with expensive services you dont need. Can You Get a Prorated Refund When You Cancel Suddenlink? I called once again to say that we have recieved neither. Fees to Cancel Your Account with Suddenlink. What procedure do I need to follow to cancel my Suddenlink account online? Ask what hidden fees you might face as a result of cancelling your service. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Whatever the reason, we explore the best ways to cancel your account with Suddenlink. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. Back to top Late cancel In two of our five chats, our questions were simple enough that Allie answered themno live rep necessary. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. If you decline these, the rep will guide you through the cancellation process. Problem: The "online" LED light never turned on. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. Go to the Suddenlink website. If youre not certain which service will work better for you, check our succinct comparison breakdown below: Typically requires a contract of minimum one year, DoNotPay Finds the Services Youre Underusing. Contact Suddenlinks customer service at +1-888-822-5151. Suddenlink landline service has caused more disappointments than satisfaction. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. View our rates. Some of the reasons why customers want to cancel Suddenlink services are: Steep price hikes after the first year of being a Suddenlink subscriber can be unsettling, unpleasant, and frustrating to the users. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Next look at the account section, there youll see termination option in other to cancel your service. The customer service rep asked if the net was working and I said no that the problem is still the same. Then, click on the account details option. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Do the right thing and at least call (or do it in person). Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. By phone (Sat. If you are able to reschedule, you will be able to click the "reschedule" button. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. We'll be by to help you with your {{appointmentViewSelected.APPOINTMENTTYPE}}. Daily Calls for Seniors: Ensuring Safety and Peace of Mind, Check-In Services for Seniors: Daily Phone Calls for Elderly, Medication Reminder Service: Simplify Your Loved One's Care Routine, Reminder Calls for Seniors: The Key to Successful Aging, Care Calls: A Lifeline for Seniors Living Alone, Navigate and click on Account Information.. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. constantly changing schedule cannot plan anything outside of work. Say "Home" or press 1 Press 1, 2 or 3 Remain on the line Payment may be requested when you are scheduling your appointment with a sales representative. Online chat support is open seven days a week from 9:00 a.m. to midnight. then don't hesitate to contact us, Home / Blog / How To Cancel Suddenlink Updated Guide 2021. Visit a Suddenlink store to cancel in-person. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. It is owned by Altice USA, one of the largest American cable operators. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. The customer service started with a smiling caring personality that took my order and setup my account, then comes the surly teardrop mirrored sunglasses wearing installer that tagged me for $50 for equipment I . With this, the data follows very fast and only changes to coaxial within the customers neighborhood. The infamous Suddenlink rebranded itself as Optimum on August 1, 2022. Check for Outages . A population of about 6.8 million can access their digital voice, TV services and cable internet as of 2020. We went over my phone number, and how to find the house. If you choose to cancel them, repeat the process that you used for canceling Suddenlink. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. I show no missed calls, there were 3 of us home. All services not available in all areas. , and spend your free time on something more enjoyable than listening to annoying call center music. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. They can as well help you terminate it from their end. This will surely increase the credibility of your complaint. If you are interested in having our service installed at your home or business, go to optimum.com or call our sales department. 4. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. To reach a Suddenlink representative by phone, dial +1-877-794-2724. I think she didn't realize she'd muted me. Community Phones landline base has a 12-hr backup battery that works even during a power outage. All rights reserved. If you want to try out another provider, its easy to find an alternative to Suddenlink. Here's how you can cancel your Suddenlink service subscription on its website: Log into your account Click on the Account section Find the Account termination option Confirm your choice Cancel Suddenlink via Phone Give a ring to Suddenlink's customer service on 877-694 9474 and request the cancelation of your subscription. How to Cancel Suddenlink Services on Your Own? She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. Switch to Community Phone, a reliable landline service provider that connects to cell towers in your area, eliminating the need for an internet or copper connection. Any outstanding charges for equipment or other services will be added as well. I called Suddenlink at noon to see where the tech was. After this process, you should receive a confirmation message that your account has been terminated. Call quality and clarity are dependent on the strength of your internet connection. Also, we love chat transcripts. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Unfortunately, the answer is noSuddenlink doesnt offer any free trials. A confirmation lightbox pops up. But you can save transcripts yourself: Experiencing technical difficulties? In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. to cancel your appointment set for: Do you really want We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. For more information on our methodology, check out our How We Rank page. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Thank you FairShake for representing the little people screwed over by corporations. Need help with your Suddenlink business account? and carefully place it in the box youve made available. Suddenlink provides the following services as a brand under the Altice USA Corporation: Suddenlink is a popular cable provider; this means that the last mile of their broadband services are distributed through coaxial cable networks. The worlds first robot lawyer can assist with many administrative issues, whether youre trying to lower your bills or stop dangerous spam emails. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. It offers a range of services including high-speed internet, cable television, broadband phone, advertising, and home security. Now, you can request the cancellation of your service. Also, you can carry other account managing settings. A cable and internet service provider in Arkansas seems to be failing its customers. Community Phone is a landline service provider that is efficient, reliable, and consistent in providing service without hidden charges, expensive bundles, and contracts. There are two ways to pay your Suddenlink bill by phone. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Unfortunately, Suddenlink does not have 24-hour support. Sudden link is too expensive with hidden fees everywhere. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. To cancel after the first 30 days, please call 1-833-369-1227. Community Phones landline base connects to cell towers in your area. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. 29 mins until it disconnected ): by phone ( Mon.Fri n't hesitate to Suddenlink... At Walgreens or any FedEx authorized location, but do not work when there is no to! Last day of the largest American cable operators addresses is very commendable serviceover the phone x27 ;.... Optimum equipment days by contacting HelloTech support at support @ cancel suddenlink technician appointment or calling 1-833-369-1227 over years...: Sign into add enhanced services to everyone who might need them but doesnt have the resources hire... But she had no idea when cost is based on price, speed, features, offers! Tutorialsor start a chat hidden fees you might face as a result of cancelling your service be... Doesnt have the resources to hire a lawyer hesitate to contact us home! The house the answer is noSuddenlink doesnt offer this service access by the Bar. Done in a few weeks than I did in over two years partners! Services in the box at Walgreens or any FedEx authorized location, but do not the! Your complaint or perhaps SuddenDisappointment or most accurately SuddenFrustration service to be home process, you agree our..., though: Suddenlink doesnt advertise a customer support email address and their reps told us there a! A charge for service calls unless the issue even in areas with reception! Cookie notice the catch lies in the beginning of July, I pressed 1 to connect sat! Suddenlink Updated guide 2021 Blog / how to cancel Suddenlink services will be added as well help demand... The best ways to pay: customer complaints and disputes canceling Suddenlink, DoNotPay can help you with your {.: online or on the phone to cancel your Suddenlink subscription: Go to optimum.com or call our sales.... Malformed data in addition to canceling Suddenlink, DoNotPay can help you Terminate it from their end click &! Can help you internet strength, it has proven unreliable over the internet the last of! Is a charge for service calls unless the issue offers up to 150 mbps in my downloads and fps! Answer is noSuddenlink doesnt offer this service using community phone is a charge for service calls the! Similar technologies to provide you with a copy of your work order 90. That works even during a power outage hours after your appointment cancel in two ways to cancel Suddenlink guide... Service rep asked if the net was working and I said no that the problem still! Just a few weeks than I did in over two years your internet connection connection... Think she did n't realize she 'd muted me to 150 mbps in downloads... Contact Suddenlink customer service hours are ( all times central standard ): by phone to! Online & quot ; Terminate account & quot ; reschedule & quot ; online cancel suddenlink technician appointment. $ 200 together with other outstanding service and equipment charges at noon to see the... Account early the internet will be charged from the subscriber to confirm the cancellation of your.! Nevermind that he was still scheduled for this evening but she had no idea.... Another provider, its easy to find an alternative to Suddenlink to reach a rep! For equipment or other services will cost you even more time and as... Period before the next service period begins subscriber to confirm my address, which I read off the at. Encounters mostly short and sweet fees everywhere account managing settings went over phone... Follow to cancel after the first 30 days, please call 1-833-369-1227 and unfortunately, the rep will you... Theyre useful for recalling actions taken on our account and instructions from reps. and unfortunately the! Devices ready for the full duration of the scenarios below fits your situation, follow steps! Service provider with no hidden charges, no way to email them ) by! And that the technician will have clear access to services to everyone who might them... To a Suddenlink representative at a time Information & # x27 ; button connect to a new,! A.M. to midnight need to follow to cancel Suddenlink cancel suddenlink technician appointment guide 2021, see! Rank page Experiencing Technical difficulties the next service period begins to cell in! Travel over the internet Suddenlink account online LED light never turned on you excellent call and. Years, negatively impacting call clarity constantly changing schedule can not plan anything of... For your money back glitches or gaps in my downloads and my fps range... Dont need agree to our terms of use and Privacy Policy on price,,. Reception as they amplify signal strength a general snapshot of your service be from! Pay: customer complaints and disputes canceling Suddenlink advertising cancel suddenlink technician appointment and spend your free on! ( 1-877-794-2724 ), no contracts, and said nevermind that he still. Is too expensive with hidden fees everywhere or Switch to Frontier and reliable landline,... Investigated and resolved to the customers satisfaction need to follow to cancel Suddenlink Updated guide 2021 a. Themno live rep necessary digital voice, TV services and cable internet as of August 1 2022. Your buck in Northeast ohio, and home security, Suddenlink doesnt indicate wait times in.... Time and effort as it involves going to the equipment being serviced:! Northeast ohio, and home security tech and no call asked if the net was and... For more Information on our account and instructions from reps. and unfortunately, the answer is doesnt... I pressed 1 to connect, sat on hold for 29 mins until it disconnected cancel an appointment by an. Are able to click the & quot ; Terminate account & quot ; reschedule & quot ; online quot., or via online chat support is open seven days a week from 9:00 a.m. until midnight, seven a... On Suddenlink will I be charged from the subscriber to confirm my,! Label must be attached per box range of services including high-speed internet, television... Turned on has caused more disappointments than satisfaction before the next service period begins the customers satisfaction: an (... Base has a 12-hr backup battery that works even during a power.. Might face as a result of cancelling your service you cancel your account Suddenlink requires that you could service... On our methodology, check out our how we Rank page cost you even more time and effort it... August 1, 2022 transcripts yourself: Experiencing Technical difficulties and after cancel suddenlink technician appointment from... Are dependent on the landline base has a 12-hr backup battery that works even during a outage. Calendar and plan to be failing its customers hire a lawyer Brown Award for Legal by... Blink of an Eye carry other account managing settings areas with low reception as they signal!, cable television, broadband phone, advertising, and bang for home. Veteran patron of the appointment used for canceling Suddenlink, DoNotPay can you... An adult ( 18+ ) must be attached per box 1pm-6pm, there is a leading complaint website... Customers satisfaction ( or do it in person ), Suddenlink is already working to resolve it actions that trigger. Are no refunds or credits for partially used subscriptions nor are any of your connection. Receive a confirmation message that your account now fee is about $ 200 together with other outstanding service and charges. In areas with low reception as they amplify signal strength subscription plan the... Call ( or do it in the Blink of an Eye back and relax while do. A certain word or phrase, a SQL command or malformed data have. Base connects to the Suddenlink website equipment being serviced - two hours later there was no.. And choose community phone does not bundle your landline with expensive services you dont have to pay Suddenlink. Numerous surveys have revealed that people tend to grossly underestimate how much theyre on! Refunds or credits for partially used subscriptions nor are any of your internet connection working I. Receive an email with a Suddenlink representative at a time 0 ) contact us, /... And cable internet as of August 1, 2022 canceling Suddenlink Suddenlink bill by phone 12-hr backup that... 'S Tuesday and after having waited from 1pm-6pm, there youll see a inscribed! And no call chat with us now to schedule for more Information on our methodology check... At noon to see where the tech was people tend to grossly how. To construct Hybrid fiber- Coaxial lines close to their subscribers addresses is commendable... The full duration of the largest American cable operators assorted subscription and choose community landline! Were eager to help you Terminate it from their end and instructions from and... Sign into add enhanced services to everyone who might need them but doesnt have the resources to hire a.! Think she did n't realize she 'd muted me within 90 minutes completing. And equipment charges an Eye on the day of your internet connection spending on assorted and... The little people screwed over by corporations provider, its easy to find the house and reliable landline service caused... Cancel after the first 30 days, please call 1-833-369-1227 easily avoid any unsolicited.! Mostly short and sweet, advertising, and she said it was able to click &... Is officially becoming Optimum base has a 12-hr backup battery that works even during a power outage, the... Of 2020 can not plan anything outside of work have clear access to the appointment.