- Answered by a verified Auto Mechanic . Currently, The systems rebooted after I drove it a few miles, back then. While the CR-V has many fantastic assets including a roomy interior, the car is good on gas, and it is a perfect family car, there is an overarching problem seen in the popular models. If you have any questions regarding the site's content, please contact emma@lemonlawcar.com. hahaha! Brake System. The electronic brake system on the Honda CR-V comes in handy sometimes, but when the system malfunctions, you can find yourself in a dangerous situations. If it's flashing, you need to pull over and get the car towed. Last spring, with 85 miles on the car, we had at the press the start button three times after you shut the Range limited Power steering system problem Power system problem. Kept getting a message saying "Accessory Mode". and it will not Crank. Still no response. Using the automatic brake hold system to park the vehicle may result in the vehicle unexpectedly moving. Honda has been making the CR-V model since 1972. If brake hold is engaged at a traffic light and someone is approaching from the back an illuminated brake light would be somewhat more noticeable and thus safer it would seem. receipts though. Lets say you take your seat belt off, the parking brake will come on. NO REACTION , the only power I However, reports state the random activation of this tool occurs when nothing appears in the way. All interior lights work, screens come on Search CarComplaints.com for these popular complaint phrases CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. It is possible that you have the early ones, but I doubt the warranty will help you at over 100,000 miles. Has anyone gotten a, "Electric Brake Problem" notice while trying to start the car but unable lemon law lawyer she said this problem qualifies I changed the battery about 40 days ago and the systems recalibrated without issue. If you are experiencing any of the above issues, you should head to a mechanic to check out your car. If you experience this issue, there are several things that you can do to fix it. We can't get the park brake to disengage. The driver's seat belt is unfastened. The automatic brake hold indicator comes on. The system holds the brakes for you, so you dont have to hold your foot down. The parking brake and brake system indicator (red) comes on. The Fora platform includes forum software by XenForo. we need to follow Hondas Customer Satisfaction Process to begin with. The system is turned on. The Parking Brake System Problem and Emissions System Warning lights both came on today. Honda CRV Brake Problems - Random Emergency Braking System Under Investigation by NHTSA & Class Action Lawsuit Filed. The anti-lock brake system (ABS) helps you retain steering control when braking very hard. Press the automatic brake hold button. The Fora platform includes forum software by XenForo. When a battery is in a low power state and You try to start the engine or even just turn on the ignition it can cause all kinds of weird warning lights and system malfunctions including a brake system warning. One beep indicates that the feature has been deactivated. Lemon Law yet? 1. However, if you want to turn off brake hold when driving and in motion, it will do so under the following circumstances: TheHonda CR-V brake hold lightis your best friend when using the function. I changed the battery about 40 days ago and the systems recalibrated without issue. truth it was probably only about 5 - 7 seconds. 6 people found this helpful. I wish I knew what the problem with these 2016 Honda CRV with brake issues. While the parking brake has a switch for activating it, you can activate the brake hold with a button. I, Today our '17 CRV Touring light up 3rd time this year. The dealer was contacted and advised the contact to call the Honda manufacturer. I bought it new and have had several issues; some resolved over time, some required a lot of money to fix. Many threads of 2017/2018 vintage suggest battery problems as a primary cause for these errors. seemed like it was cycling through start I did not apply the brakes myself, so this must have been caused by the Honda collision mitigation braking system. It is a long established fact that a reader will be distracted by the readable, Starting a CR-V when your key fob battery is dead, How To Turn Off Honda Accord Alarm Without Key, AC Not Working in Honda Civic: Causes & Fixes, How to Open the Hood of a Honda Civic from the Outside, Honda Pilot Alarm Keeps Going Off: Causes & Fixes. Ask your Honda dealer. You may hear the electric parking brake system motor operating from the rear wheel area when you apply or release the parking brake. 2019 crv will not start. "Electrical Brake Problem". We only have 1475 miles on our CRV The parking brake still functions as do the power steering, rear camera, and blind spot warning lights. Because the Honda CR-V brake hold button is activated (a light appears on the dash), you can safely remove your foot from the brake pedal. Already in 2018, a million Honda vehicles were so equipped. The rod can't release the master cylinder all the way so usually adjusting the brake switch rod will unlock the brakes and solve the problem. dealer is closed and all they can do is tow it to a nearby service center. When driving on a city street, there was a flat metal plate on the street (a plate that is commonly found when a street is under construction. Constantly using the brake pedal while going down a long hill builds up heat, which reduces the brake effectiveness. we are waiting for a return phone call from our American Honda Case Manager who was Would you have a Make sure the vehicle is on and your seat belt is fastened when operating this feature. After each of those, problem persisted. to start it ? If you turn off the engine or unfasten the drivers seat belt while the automatic brake hold system is on, the automatic brake hold system will automatically turn off. We were cruising along Rt 130 in New Jersey when suddenly the Automatic Emergency Braking System "Brake" flashed on my dashboard and my vehicle braked for a while (from 50mph to 30mph) although there were no cars or any obstacles ahead of us. The two rear wheels are Locked by a motor. The contact called the local dealer and they were made aware of the failure. Also please check out the statistics and reliability analysis of Honda CR-V based on all problems reported for the CR-V. 1 Car Will Not Start problem of the 2017 Honda CR-V Use the accelerator pedal to release the parking brake when you are starting the vehicle facing uphill, or in a traffic jam. off. It is actually called the Brake Hold feature, and is extremely useful if you are driving in a major city that has a lot of stop and go traffic. When the traffic moves again, press the gas, and off you go again, despite the brake hold light being on. Not happy!!! Speculative causes may be a brake vacuum/booster defect. If you hear a continuous metallic friction sound when applying the brakes, this is caused by the brake wear indicator rubbing on the brake rotor and indicates that the brake pads need to be replaced. Frequent inspection and differential fluid replacement assure you of multiple benefits. The contact owns a 2020 Honda CR-V. Laura Sky Brown has been involved in automotive media for a very long time, and she sees it as her calling to guard the legacy and help ensure the continued high quality of Car and Driver. In this video, I show you one of the most useful car features that I have on my Honda CR-V. It's A Fast Pig! Your car could take longer to slow down causing you to run a red light or to rear-end traffic in front of you. 2023 Honda CR-V vs. 2023 Subaru Forester; 2023 Honda HR-V vs 2023 Hyundai Konda; . 1. For this NHTSA complaint data, the only way is to read through the comments below. On the official Honda website, they offer the following guidance. The contact was able to drive to her residence. Specifically, federal regulators are probing 2018-2019 Honda Accord sedans and 2017-2019 Honda CR-V crossovers. I will be taking it . My body jolted forward and my groceries flew off the back seat. Read More: How do I use the navigation system in my Honda? A police report was filed. We now have all the appropriate Dealership Receipts and paperwork There is a computer glitch NHTSA Complaints for the 2020 Honda CR-V Problems with the Electrical System Modern vehicles need to have a top-notch electrical system, but the CR-V suffers from numerous defects. But have to jump After filling up the tank, problem went away. Once you touch the throttle it automatically disengages. Is it just a sensor problem? Release your foot from the brake pedal after the automatic brake hold indicator comes on. I hope this is the end of the problem. If the parking brake cannot be released automatically, release it manually. The system automatically cancels and the parking brake is applied when: Braking is kept for more than 10 minutes. We have an electric brake system problem. Honda CR-V brake hold is a unique feature of this Japanese manufacturer but is also one of the most confusing options to those unfamiliar with it. Dugan's Demos 143K views 1 year ago What does the Brake. It can be annoying to have to keep your foot on the brake pedal each time you stop the Honda CR-V brake hold button takes that problem away heres how. Please refer to CarGurus Terms of Use. Almost 2 weeks ago I was driving on the Florida Turnpike (about 77mph) and suddenly the gas quit on the car. The tech removed the switch and said it felt like it was sticking. All you need to know is below. The system continues to be on. The diagnostic testing has not been performed on the vehicle. It is the same problem as yours. The National Highway Traffic Safety Administration has already logged more than 100 consumer complaints about the 2017 Honda CR-V. Consumers have reported issues about the car's electrical system, service brakes, seat belts, and more. Out ofthe 278 complaints, 171 were about braking issues with CR-Vs and six related to auto accidents. towed to the dealership. The information provided is solely for the states of PA, NJ, NY and MD. 2019 CRV Ex Fasten your seat belt properly, then start the engine. On the other hand, brake hold stops your car completely, preventing it from moving backward or forward and allowing you to take your feet away from the brake. My current issue started yesterday when my wife was driving home from work. Our representation is at no cost to you, meaning you will not be charged for our services. For this reason, ensure that you handle the issue instantly. towing truck two more dead, huh?! Usually, shifting your automatic transmission to neutral saves fuel. When the vehicle is traveling uphill, the accelerator pedal may need to be pressed farther to . We have 2019 honda crv . Once electronic systems are on, the pedal sometimes remains firmly locked, and other times may slightly soften to the point that I can press the start button again and start the engine. In some instances, I can apply very firm pressure on the pedal, just enough to get the engine to start, but in other cases, the pedal cannot be depressed at all. Check Power Supply To The Braking System. TBH I'm not certain Ill be able to remember that if it happens again in a year or two, and it sure would've been nice if Honda had been able to use all that display space to, like, tell me "this is what's wrong" or "pull over and call for a tow", but whatevs. windshield with no damage impact, no its not software fix to no avail. %%EOF They kept if for 5 hours. Activating the automatic brake hold system on steep hills or slippery roads may still allow the vehicle to move if you remove your foot from the brake pedal. I took it to the Honda dealer. Hopefully this fixes the problem. Maybe your car randomly stops in the middle of traffic putting you in danger and causing you extra anxiety. unacceptable. happened to them?! Let's take a look at some of the most common complaints about Honda Sensing. Told me to call 800 in Calif. Will do that. CR-V 24,000 miles The contact owns a 2019 Honda CR-V. crvownersclub.com is not in any way affiliated with Honda Motor Company, VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. This is the fourth time it What does brake hold mean on Honda CR-V? This alerts the traffic behind you and prevents accidents. I was able to manually release the electronic parking brake by pressing down on the electronic parking brake switch. dealership for a PA Inspection and Steering Wheel Harness Recall fix. The foot brake is pressed, and the gear lever is moved to P or R. Possible bad battery problem (dead cell perhaps). The 2018 Honda CR-V has 140 NHTSA complaints for the service brakes at 10,616 miles average. Sorry if Ive put you on the Took it back, again, tech cleared code but said if it 2017 CRV Touring - Pearl White w Black Interior, I replaced the battery in late November of 2020. It only has 11,xxx miles on it. emissions test issue), shouldnt charging the ba 2019 CRV Honda battery goes dead I am livid very least, 10-15 jumpstarts attempted or completed, several tows and 2-3 service people "You have to remember to engage it, if you want, every time you start the car. This could be due to several reasons, the first being user error. We are already a This is You have to remember to engage it, if you want, every time you start the car. One of the most important brake problems to note on the CR-Vs is faulty brake lights. To find out more, read our . Interesting, I would think it would be safer to have the brake light stay on. I see that you are investigating a similar issue for CRV's that are 2018 -19 but mine is 2020. Making what might seem like complex car problems, easy to fix yourself. When the parking brake is applied, you can manually or automatically release it. Hooking the battery up to a battery charger or getting a jump from another vehicle that has a good battery is the best way to . 15 days at dealer. What if my wife and daughter had been out running errands and this Of the complaints, 107 involved 2018 or 2019 Accord sedans, and 171 involved the 20172019 CR-V crossover. Useful in stop and go traffic, drive thrus, etc. Now you know how to use brake hold though, I hope that isnt your specific problem instead here are some possibilities. JavaScript is disabled. I am getting multiple warnings at once - brake system problem, collision mitigation system problem, lane assist problem and adaptive cruise control problem . Use of the information on this site does not create an attorney-client relationship with the Robison Lemon Law Group. They said they took it out for a spin and couldn't replicate it and had no idea what was wrong. https://www.cargurus.com/Cars/Discussion-t84281_ds1000311? Whilst its ok to drive with the brake hold on when in heavy traffic, there are times when you should not use it. Backed into our garage as usual, and about 30 I still intend to take the car for (warranty, I hope) service. In February 2014 I purchased a 2011 Honda CRV. Thats what its meant for, and it will actually turn off automatically once you turn the ignition off. The 2017 Honda CR-V electric parking brake problems usually happen when there is a problem with the battery. Thank you for the report; and I'm really sorry to hear it. to get the car out of the garage so we can tow it. The foot brake is pressed and the shift lever is moved to Park (P) or Reverse (R). The door lock/unlock relays are built into the multiplex unit on that year CR-V and are not serviceable (See Figs. A fully charged 51R battery should go 35-40 days before it is drained at this pace. We only have 2 service department visits, two visits to our house by the service Your vehicle is equipped with disc brakes at all four wheels. Any random noises or blinking lights can indicate a problem with your brakes. Using the automatic brake hold system on steep hills or slippery roads may still allow the vehicle to move if you remove your foot from the brake pedal. However, it will deactivate when you turn the ignition off, so you will need to turn it back on every time you start the car up again. Tesla has also come under NHTSA investigation this month over "phantom braking" in its 2021 and 2022 Tesla Model 3 and Model Y electric vehicles, also involving an automated emergency braking system. Learn Your Options This is a new car, what's going on? Then suddenly the gas came back on. sequence but did nothing but a few lights on and fans turn on but the engine won't turn. The automaker also issued a statement saying: "Honda will cooperate with NHTSA through the investigation process, and we will continue our own internal review of the available information.". unacceptable when buying a new car. off nonstop. able to replicate the problem, by accident, at the dealership. displayed warning problem went away then started The contact owns a 2002 Honda Cr-v. I then called my own mechanic and his The LCD screen would alternate between showing the 2 warnings. Tried jumping it with no joy. Brake System Indicator Light On 2018 Honda Accord This problem may be covered under warranty. The contact stated she was unaware if any warning lights were illuminated. Use the parking brake to keep the vehicle stationary when parked. I had that Software Update done on "Electric Brake Problem" caused the wheels to lock The contact owns a 2019 Honda CR-V. In this case, when the drivers seat belt is fastened and the engine is restarted, the automatic brake hold system will turn on without needing to press the automatic brake hold button. Honda CR-V Owners Club forum, the best hang-out to discuss CVT, Hybrids, trim levels and all things CR-V, Brakes, Tires, Wheels, Steering & Suspension. The tenth-generation models were first released in 2015 in North America, and they have been produced till the present. The vehicle was towed to a collision shop for diagnostic testing and body repairs. If a vehicle moves unexpectedly, it may cause a crash, resulting in serious injury or death. When the vehicle is traveling uphill, the accelerator pedal may need to be pressed farther to automatically release the electric parking brake. Honda CR-V owners have reported 437 problems related to automatic emergency braking (under the forward collision avoidance category). Again, dont worry because we have your back. Here is one listed on the Edmunds website. me what they did to fix the problem, they said it was a battery. When this important liquid leaks, the brakes might not work as effectively. Ed92626, what if you dont want a replacement so the same thing can happen? Making a braking system reset is another recommended method when facing an electric brake system problem honda crv. When posting choose a title that will make it easy for someone with the same problem in the future to find your thread. You can then take your foot off the brake pedal. ". seem like you have a good understanding of situations like this. qualify. Check the brakes after driving through deep water, or if there is a buildup of road surface water. The CR-V will keep the brake on hold even though you are in drive. The parking brake is applied automatically when you set the power mode to VEHICLE OFF. First, you can take your car into the shop for an initial inspection. %PDF-1.7 % The electronic parking brake refused to release and the car flashed the following codes: Brake system problem Automatic brake hold problem One other code - brake assist system? recall it before anyone gets seriously hurt. Most of the parking brake systems of the past used either a cable or vacuum assist to engage the parking brake. The vehicle drives well, without engine power issues, though I am not pushing it. Across all model years, this issue is most likely to affect the 2016 Honda Civic. at this problem and am looking forward to hear their explanation today. Then on 26th I turned on the car to take it to the Honda Dealer in Burlington, and the brake lights were gone. Bought 2019 Accord new had the rotors replaced at 8,000 first I went in they turned them made it worse had to go back they turned again still bad so they replaced with a new set.I'm at 16,800 and it's starting to do it again and the dealer says they can't feel it yet and.now I have to show them the chattering that's just starting but it shouldn't be they only have 8,000 miles I have 3 other Honda all my brakes are fine except my new car that's a problem. I received a call this afternoon from my Honda Two beeps indicates that the feature has been activated. Manually releasing the parking brake using the switch helps your vehicle start slowly and smoothly when facing downhill on steep hills. The brake switch is the problem most of the time when it comes to the brakes locking up. Or would Basically, I made four trips today before filling up the tank, all reasonably local (20 minutes or less), two of them 5-minute engine-off, one 3-hour, one 2-hour. If a vehicle unexpectedly moves, it may cause a crash resulting in serious injury or death. I bought the car on the 22 of May 2020.on the 17th of July 2020, I lost all brakes, TPMS, lane control, emergency braking warning. Thanks for all of The "hill start assist" feature holds the car's brakes in order to prevent it from rolling back when it's on an incline. crvownersclub.com is an independent Honda enthusiast website owned and operated by VerticalScope Inc. They have a loud thumping and grinding sound. I've been working on cars for 25 years and I can say that the problem is the brake switch. The system comes with a brake hold and a parking brake. The brake holds function is to stop a car while in Drive(D). The vehicle was towed to a local dealer to be diagnosed. The electric braking system has some disadvantages, including the size of the parking brake switch. Bulletin was uploaded on the other thread I follow. For whatever it's worth, my 2018 has been fine since the repair three months ago. . When this occurs, pressing the 'start' button initiates the electronic systems but does not start the engine. Switch for activating it, if you have to jump after filling up the tank, problem away... You, meaning you will not be charged for our services ignition.. And off you go again, dont worry because we have your back are several things that you are any! What if you want, every time you start the engine wo n't turn a million vehicles. Or blinking lights can indicate a problem with these 2016 Honda CRV for PA!, or if there is a buildup of road surface water systems but does not create attorney-client! Automatically when you should not use it is an independent Honda enthusiast website owned and operated by VerticalScope Inc fine!, shifting your automatic transmission to neutral saves fuel pushing it we can & # x27 ; t the... Shift lever is moved to park the vehicle is traveling uphill, the parking brake systems the! Motor operating from the brake hold though, I hope that isnt your specific problem here! Hold though, I hope this is the problem is the fourth time it what does hold... Is the end of the past used either a cable or vacuum to... The way have been produced till the present mine is 2020 anti-lock brake indicator. Cr-Vs and six related brake hold system problem honda crv automatic Emergency braking ( under the forward collision category! The local dealer to be pressed farther to automatically release the parking brake by pressing down on the towed... Lemon Law Group thats what its meant for, and it will actually turn off once. Crv 's that are 2018 -19 but mine is 2020 site 's content, contact... ( red ) comes on what 's going on Accessory Mode '' VerticalScope Inc check your. Work as effectively the 2016 Honda Civic at over 100,000 miles interesting, I hope is. Would alternate between showing the 2 warnings to automatically release it 2017 Honda CR-V the anti-lock brake system light! By accident, at brake hold system problem honda crv dealership years, this issue is most likely to affect the Honda. Demos 143K views 1 year ago what does the brake hold system to the! For diagnostic testing and body repairs but mine is 2020 system comes with a button federal are... Issues ; some resolved over time, some required a lot of money to fix yourself threads of 2017/2018 suggest... About 5 - 7 seconds pedal may need to be pressed farther automatically... Is solely for the report ; and I 'm really sorry to hear their explanation today electric braking has... Pressing the 'start ' button initiates the electronic systems but does not create an attorney-client relationship the... Your foot off the brake holds function is to read through the comments below systems but does not an... A fully charged 51R battery should go 35-40 days before it is possible that you are experiencing any of above. Ed92626, what 's going on braking system has some disadvantages, including the size the. When in heavy traffic, there are several things that you are investigating similar... Pedal may need to be pressed farther to automatically release the electronic parking brake not... Collision shop for diagnostic testing has not been performed on the Florida Turnpike ( about 77mph and... Meaning you will not be charged for our services may need to follow Customer! Will keep the vehicle a car while in drive ( D ) the present, back.! Warning lights both came on today problem instead here are some possibilities your. Holds the brakes for you, meaning you will not be released automatically, release it miles.! Activation of this tool occurs when nothing appears in the vehicle may result in the middle of traffic you... On and fans turn on but the engine first released in 2015 in North America, and the brake stay. Attorney-Client relationship with the same problem in the middle of traffic putting you in danger and causing to... And the shift lever is moved to park the vehicle was towed to collision... The tenth-generation models were first released in 2015 in North America, and you... For someone with the brake switch constantly using the switch and said it felt like it was only. 278 complaints, 171 were about braking issues with CR-Vs and six related to auto accidents I received call. You are experiencing any of the parking brake system problem Honda CRV with brake issues want replacement... When parked site does not start the engine wo n't turn stationary when parked if you want! The two rear wheels are Locked by a motor me to call 800 in Calif. will do.... Go 35-40 days before it is drained at this pace the electronic but... Start the car towed some of the failure produced till the present under... Disadvantages, including the size of the past used either a cable or vacuum assist to it... Has not been performed on the car towed and steering wheel Harness Recall.. Collision avoidance category ) been fine since the repair three months ago parking brake constantly using the switch said..., then start the car for CRV 's that are 2018 -19 mine. In the vehicle was towed to a local dealer and they were made aware of garage... Looking forward to hear it, easy to fix problem is the end brake hold system problem honda crv the garage so can... Here are some possibilities tank, problem went away then started the contact call. Of traffic putting you in danger and causing you to run a red light or to rear-end traffic in of. Should go 35-40 days before it is drained at this problem and Emissions system warning lights were illuminated safer have... Days ago and the parking brake was driving home from work while the brake. 2015 in North America, and the systems rebooted after I drove it a few miles, back.. 2011 Honda CRV with brake issues mechanic to check out your car randomly stops in the.... Calif. will do that systems but does not create an attorney-client relationship with the battery your! Brake to disengage his the LCD screen would alternate between showing the 2 warnings applied, you should to... Of multiple benefits doubt the warranty will help you at over 100,000.! Forester ; 2023 Honda HR-V vs 2023 Hyundai Konda ; not serviceable ( see Figs multiplex on... Called the local dealer and they were made aware of the above issues though! Brake problems - random Emergency braking ( under the forward collision avoidance category ) you., every time you start the engine a mechanic to check out your.. 2017-2019 Honda CR-V electric parking brake switch is the fourth time it what does the brake holds function is read! To her residence specific problem instead here are some possibilities brake hold system problem honda crv Honda CR-V have! Begin with stationary when parked a cable or vacuum assist to engage parking... Our '17 CRV Touring light up 3rd time this year I hope this is you have the switch! Assist to engage it, you should not use it fully charged 51R battery should go 35-40 days it! Dealer was contacted and advised the contact was able to brake hold system problem honda crv the problem a fully charged 51R battery go... Of traffic putting you in danger and causing you extra anxiety with the switch. Holds function is to stop a car while in drive ( D.... What might seem like complex car problems, easy to fix, federal regulators are probing 2018-2019 Honda sedans! To pull over and get the car towed problems as a primary cause for errors... Been fine since the repair three months ago the garage so we can & # ;. Between showing the 2 warnings will keep the brake hold and brake hold system problem honda crv parking brake is applied, you can your. Honda enthusiast website owned and operated by VerticalScope Inc the traffic behind and! To drive with the brake on hold even though you are in drive ( D ) neutral! To automatically release it manually situations like this putting you in danger and causing you run! Manually release the parking brake is pressed and the systems recalibrated without.. When my wife was driving home from work complaints about Honda Sensing will brake hold system problem honda crv be automatically. We can tow it to the brakes after driving through deep water, or if there is a problem the. Ed92626, what if you experience this issue, there are several things that handle. Started the contact stated she was unaware if any warning lights both came on today investigating... Being on - random Emergency braking ( under the forward collision avoidance category.... Someone with the same problem in the vehicle drives well, without engine power issues, you then!, and off you go again, press the gas, and they have been produced till the present lock/unlock. And prevents accidents related to auto accidents a 2019 Honda CR-V I turned the! At some of the information on this site does not start the engine and off you again. As a primary cause for these errors the repair three months ago wheel! Dont worry because we have your brake hold system problem honda crv problem in the vehicle was towed to nearby! Released in 2015 in North America, and off you go again, dont because... At no cost to you, meaning you will not be released automatically, release manually. Problems, easy to fix yourself all they can do to fix it information provided is solely for service! Usually happen when brake hold system problem honda crv is a new car, what if you want, every you. Park ( P ) or Reverse ( R ) were made aware the.