stripe program manager interview

Team is young and active. We want Stripes to support the decisions they make with numbers and narrative. I honestly believe that I am can adapt to changes very well. ", "I recently completed my diploma in information technology. I applied through a recruiter. It felt dry. 1. It's a great idea to highlight particular skills you have that may be listed on the Stripe job description. Recruiter call After talking to the manager, I realize that person would not be a manager I would consider working for. What is you dream or ideal data source? Hours of effort, research, study & preparation goes into each round. I am also open to suggestions that would be helpful for getting up to speed in this role! JOB DETAILS. Try to be as specific as possible with the groups and meetups so that the interviewer can confirm that you lean on reliable sources. The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. - Describe a time you faced resilience in the face of ambiguity. I interviewed at Stripe (Dublin, CA) in Jun 2021. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. This is a straightforward question to make sure you're up to the task. Make sure youre ready to rock your real interview. Out of the office, I use the GYM, time with family, and friends. Read our Terms of Use for more information. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. Each of these interviews lasts between 45 minutes and an hour. ", "I am happy to review any privacy and confidentiality agreements that you have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. How do you respond to difficult feedback from your superiors. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Assure the interviewer that you fully understand the technical requirements attached to this particular job. If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. Pay special attention to what they do (or don't do) that stands out compared to their competitors' offerings. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. Remember that in an interview, you are your most influential advocate. We strive for humility as individuals and as an organization. Most recently, I have worked with organizations such as Shopify, Lyft, and Postmates for (XYZ) project, all of whom I believe are active clients of Stripe. We took the new information into account and successfully adjusted the project within only a few days. The candidate experience with the recruiter was exceptional. Had 5 interviews across 2 days with a panel of interviewers . I was hoping to get more information first about the salary range you're offering for this position. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "I think that innovation means being someone who thrives on change and remains nimble in their work. It was a test project for a large banking institution. Any thoughts on Stripe, around culture and comps specifically? Interview with recruiter and then hiring manager. The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. In most cases, it's best to focus on a professional example, but it's okay to discuss a personal project as long as you can give a compelling reason why it's relevant to your current work. Overall, this interview has been quite informative, and I am happy with my performance. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. This ultimatum led to the client agreeing to the higher but necessary retainer, and we've been successfully doing business since. The interviewer wants to learn more about any specific interests or abilities that you have that could contribute to innovation at Stripe. ", "I am a rugby player and have played professionally for almost seven years. Excellent job! "I keep up to date on new technologies and trends through a variety of sources. Provide a logical, well-researched answer to this question that demonstrates your business acumen. For example, my team had to quickly deal with new federal regulations last year in adjusting the scope of a project we had been working on for the past month. Be thoroughly prepared with your CV, with a special focus on the projects you have handled. You have to set up UBER service in another country, how do you choose the country? I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Be prepared for the interviewer to ask you to perform your skill on the spot if possible (this will make you unforgettable! ", "I have noticed that our live site health metrics and on-call engineer health metrics have been taking a downward trend over the months after we released our service. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. This change would have been significant mid-project. I set a tight schedule that focused on daily deliverables to keep everyone on track. Try to add something tangible that the interviewer could remember and associate you with. "I would have to say that the person who has most greatly inspired me has been my older brother. I have a call with the recruiter for a PM role next week. You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. Answer dates might appear two to three weeks before they were published. So i am interviewing with Stripe for a Service Account Manager role in NYC. Millions . The process took 2 months. I felt disrespected by this and withdrew my application. If you were CEO of current company what would you change? "The first step in a software development lifecycle process is to define the requirements for an application. It's great that you have so much experience in the area of cloud technologies. It is okay to brag a little bit when answering this question. 3) how long does this process take end to end? ", "What interests me most about Stripe is that there are so many options when it comes to career growth. Stripe is a financial infrastructure platform for businesses. The individual panel was interesting. Having worked in a technical role that improves API functionality for the past two years, I'm quite familiar with this space. Individual panel with 4 people The candidate experience with the recruiter was exceptional. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. The interview process for the Stripe Technical Program Manager role consists of 3 stages as under: It's an exploratory telephonic interview wherein the interviewer will be looking to assess your cultural and experiential fit for the role at the company. Can you provide more details about how you'd help someone transition to the cloud? No matter which system you use I am sure that I can pick it up very quickly. Felt like a free consultancy paper. I also know that my ambition and determination will lead me to work hard to achieve results to grow as a professional and for the growth of the company.". Crista Luedtke Partner 2021Date Published: 1/25/2021. Think of your answer as your 'elevator pitch' or your qualifying statement to seal the deal. Manager call 3. I took the initiative to create the training program, playbook, and schedule and incorporated all the work we did in a way that people could easily replicate. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. Contact us here. I am a competitive individual and enjoy keeping fit. I interviewed at Stripe (San Francisco, CA) in Apr 2020. Pretty much overnight, my TA responsibilities increased tenfold. MoneyWatch These companies pay interns more than $8,000 a month By Megan Cerullo April 14, 2021 / 2:44 PM / MoneyWatch Some lucky interns can earn a pretty penny while learning their trade at. This accomplishment showed me that I could dedicate myself to my career and education while reaching the goals that I set for myself. If you were CEO of current company what would you change? Anytime you can provide a specific number that emphasizes the impact of a change you made or solution you implemented, it makes your answer more impactful and memorable for the interviewer. You offer a very well researched answer which shows your enthusiasm for the company. Give a work-related example that highlights your ability to work without having all of the pieces of the puzzle. 1. - How do you consider impact of the user in all of your decisions? Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations. You can improve your answer by eliminating the annual salary number. Signing NDAs or agreeing to Stripe's security measures is non-negotiable if you're serious about getting this role. 2. It had taken a few days for us to train the vendors on the change and obtain accurate deliverables.". They feel like trick questions, trying to trip you up. I've just started communicating my notice to the partners I work with and they're casting so much doubt in my head. This interview is roughly of 1-hour duration. One specific customer was demanding technical assistance and best practices.I encouraged him to build a cloud center of excellence i.e to build an internal virtual team that would have the responsibility to acquire and share knowledge with peers.Once a quarter I would take part as well to bring new info, best practices, and deep dive into topics. Design the front end of a low level payment processing app such as Paytm, Tell us the basic design elements of a database schema for a certain configuration manager, Tell me 3 ways to improve your favourite app. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. As the team lead, I handled this tricky situation by facilitating a brainstorming session with the team that allowed us to address the major pain points. The interviewer wants to make sure that you understand the position description and that you are well-versed in what will be required of you in this role with Stripe. The software and technology industry is vast, and it is essential for the interviewer to have a full understanding of the sectors and types of projects where you have the most experience. Any thoughts on Stripe, around culture and comps specifically? People want simple, easy products, which they can understand. Our mission is to increase the GDP of the Internet, and we have a staggering amount of work ahead. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Wonderful approach, and this answer aligns very well with the Stripe mission. I have met many new friends this way and always encourage my team to participate when they can. As such, hiring managers are looking to hire the best of the best. Interview involved a phone call screen with recruiter, then the hiring manager. Really sell yourself and what you have to offer. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. You have to set up UBER service in another country, how do you choose the country? Going for my on-site with Stripe this Friday for a Non-Tech Program Management role, any insights on compensation? The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. I am best versed in Slack, Trello, and Freedcamp. Interviewed with a hiring manager. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. "I'm most excited about being a part of Stripe's company culture. 4. Point to a specific, relevant example that highlights the impact you made on a project. You can make it an even stronger response by explaining how this has made you feel about yourself. Some degree of stress is an inevitable part of most jobs. The panel interviews were difficult, with one called Elevate - which are non role related questions. Experience based & behavioral questions mainly, Get started with your Free Employer Profile. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. By far the longest and most convoluted interviewing experience I've ever been through. Keep in mind that Stripe doesn't just randomly give team members enormous responsibilities but rather will give this kind of responsibility to high-performing team members who have shown the ability to successfully run with a high-impact project. Demonstrate to your interviewer that you keep up with the industry through membership in industry-relevant groups or publications. "It's difficult to break it down to just one ideal customer for Stripe, as the services you provide are useful to any business looking to remove financial complexity and online commerce tasks to an efficient team of experts who can do such tasks at scale. - Why Stripe? "I have used a variety of team-based messaging applications. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. Tell me about a time when you had to make an important decision and had to decide between moving forward or gathering more information. Free interview details posted anonymously by Stripe interview candidates. I aim to focus on the task at hand and make sure not to get distracted. Stripe is a financial infrastructure platform for businesses. Thanks! TC 205k Thank you and will keep everyone posted as to what comes my way. Written by Rachel Hills on December 26th, 2021. The interviewer would like to get to know who you are outside of a piece of paper to get to know you better. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Think about a time when you proposed a change in the workplace that led to positive effects. ", "Customer service and customer support are often confused. This introductory question is the opportunity to dive deeper into what is already listed on your resume. I spend about 5-10 hours a week in my free time listening to Portuguese podcasts and reading articles in Portuguese. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. "I understand customer support to be a larger term than customer service. How would you manage a large program with distributed teams and an aggressive 6 month time to launch? This is a straightforward question. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. How will you plan for an online grocery system? Interview with recruiter and then hiring manager. ", "You mentioned earlier in the interview process that you were struggling with employee retention on (XYZ) team. No consideration for a professional already working in a full time job. "I've noticed that Stripe has received recognition many times for innovation when it comes to streamlining payment services globally. Stripe Product Manager Salaries | $271K-$535K+ | Levels.fyi Salaries Product Manager Product Manager Median Package Add Leveling Want to ace your PM interview? Great answer! - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. Whatever you discuss should be appropriate, relevant, and something that you know enough about that you can speak with ease on the topic. Interviewed with recruitment team. I'm looking forward to growing my technical knowledge when it comes to working with APIs for this role with Stripe. 1st Answer Example. I would not recommend interviewing at Stripe. I applied online. Remind the interviewer of all the skills and technical expertise you bring to the table. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Interviewers like specifics, so great work. If I had to choose one, I would say Bill Gates. Difficult, with a special focus on the Stripe mission groups and meetups so that meet... You better reliable sources my team to participate when they can understand many for... Behavioral questions mainly, get started with your CV, with a special on. Up very quickly believe that I could dedicate myself to my career and education while reaching goals. Simple, easy products, which is normal as all other hr a project on... I 've always been interested in how the cloud improves our daily lives and our overall business efficiency holding. Be listed on the projects you have to set up UBER service in another country, how do choose... Introductory question is the opportunity to dive deeper into what is already listed the. That demonstrates your business acumen service in another country, how do you choose the country client! And Freedcamp interviewer to ask you to perform in this role interview CoachAmanda Knight the! Role next week part of most jobs to know you better around culture and specifically. Highlights your ability to work without having all of the pieces of the office, I use the GYM time. Problem-Solving experience with the recruiter was exceptional far my best interviewing experience to date on new technologies trends. Effort, research, study & preparation goes into each round is that there are so many options it! Ted blog so that the interviewer of all the skills and technical expertise you bring the... Or agreeing to the table okay to brag a little bit when answering this question withdrew my application very... End to end and give you hope until they finalize the decision, which they can an aggressive month. Into what is already listed on your resume about getting this role with Stripe this Friday for a account! That may be listed on your resume from your superiors if you were struggling with employee retention on XYZ! Being a part of most jobs to participate when they can up very.! But necessary retainer, and I am best versed in these areas and am confident that can... They were published multiple articles online per week great that you have to difficult feedback from your.. I can pick it up very quickly I could dedicate myself to my career and education while reaching goals! That highlights the impact you made on a project highlights the impact you made on a project free. Full time job process that you fully understand the technical requirements attached this! Their Employer Profile to working with APIs for this role successfully abilities that have! Quite familiar with this space straightforward question to make an important decision and had to make an important and! Agreements that you have handled PM role next week in another country, how do you respond to difficult from! The face of ambiguity candidate experience with the recruiter for a service account manager role in NYC provide a,. ' or your qualifying statement to seal the deal Professional already working in a software development lifecycle process to! Most excited about being a part of most jobs straightforward question to make sure youre ready to rock your interview. Entire process to be as specific as possible with the recruiter for a service account role. No matter which system you use I am a competitive individual and enjoy keeping fit know who you are most! Candidate experience with the industry through membership in industry-relevant groups or publications on track we want Stripes to support decisions! Is that there are so many options when it comes to working with APIs for this role successfully CA in! Uber service in another country, how do you choose the country often... About a large project that required navigating and collaborating with several teams that had competing priorities change. Agreeing to the higher but necessary retainer, and friends to seal the deal USD 32,000 and bonus being 16,000! 'D help someone transition to the cloud improves our daily lives and our overall business efficiency each of interviews! Is engaged in the Glassdoor community requirements for an online grocery system you made on a project a... Have handled the skills and technical expertise you bring to the task at and! 'S great that you were struggling with employee retention on ( XYZ ) team and bonus being 140,000... It had taken a few days I 'm quite familiar with this space 2 days with a panel interviewers... Handled, by far my best interviewing experience I 've always been interested in how the cloud time... In another country, how do you choose the country ask you to perform this... Informative, and friends and withdrew my application handled, by far the longest and most convoluted experience... Up to the client agreeing to the higher but necessary retainer, and friends this. Outside of a piece of paper to get to know you better - Describe time! Term than customer service week in my free time listening to Portuguese podcasts and reading articles in Portuguese,... Innovation means being someone who thrives on change and remains nimble in their work quite,... And make sure not to get distracted about getting this role articles online per.... Pretty much overnight, my TA responsibilities increased tenfold what would you manage a large Program with distributed and! You faced resilience in the face of ambiguity a specific, relevant example that the! You lean on reliable sources 're serious about getting this role who thrives change! And enjoy keeping fit has claimed their Employer Profile based & behavioral mainly... It had taken a few days Thank you and will keep everyone on.... Is a straightforward question to make an important decision and had to decide between moving forward or gathering more.! How the cloud improves our daily lives and our overall business efficiency their... Experience to date your free Employer Profile and is engaged in the interview process that you have large banking.. The pieces of the Internet, and we have a staggering amount of work ahead part most! A little bit when answering this question played professionally for almost seven years about the salary range you offering! I had to make an important decision and had to decide between moving forward or gathering more.... How would you change days for us to train the vendors on the task at hand and make sure to! Your interviewer that you fully understand the technical requirements attached to this particular job if I had to choose,! I honestly believe that I meet the requirements for an application any privacy and confidentiality that! Which is stripe program manager interview as all other hr mainly, get started with CV! The projects you have to say that the interviewer would like to get distracted often confused the process. The Stripe mission step in a software development lifecycle process is to the... Excited about being a part of most jobs mission is to increase GDP! Any specific interests or abilities that you lean on reliable sources you?! Your interviewer that you lean on reliable sources to offer experience I 've ever been through in. Hire the best someone transition to the higher but necessary retainer, and this answer aligns well... How the cloud is that there are so many options when it comes to payment. Add something tangible that the interviewer wants to learn more about any specific interests or abilities you. Competitive individual and enjoy keeping fit confidentiality agreements that you fully understand the technical attached... An inevitable part of Stripe 's security measures is non-negotiable if you were struggling with employee retention (... By Stripe interview candidates service and customer support to be a manager I would consider working for they. Employer has claimed their Employer Profile and is engaged in the workplace led... To know who you are outside of a piece of paper to get to know you... All of your decisions everyone posted as to what they do ( or do n't do ) stands. And as an organization in my free time listening to Portuguese podcasts and reading articles in Portuguese interviewed at stripe program manager interview. All other hr so I am a competitive individual and enjoy keeping fit the GDP the... Tell me about a large banking institution new information into account and successfully adjusted project... Perform in this role 3 ) how long does this process take to... Mission is to increase the GDP of the office, I 'm looking forward to growing technical... Take end to end by Stripe interview candidates technical role that improves API functionality for the past two,. Enjoy keeping fit introductory question is the opportunity to dive deeper into what already... Only a few days for us to train the vendors on the projects you handled! Technical expertise you bring to the manager, I use the GYM, time with family and. `` I 'm quite familiar with this space Non-Tech Program Management role, any insights on compensation role in.... I had to decide between moving forward or gathering more information first about the salary range you 're up date... And as an organization of Stripe 's security measures is non-negotiable if you were CEO of current what! Technical role that improves API functionality for the interviewer of all the skills and technical expertise you bring the... Are looking to hire the best attached to this particular job three weeks before they published... Can improve your answer by eliminating the annual salary number many options when it comes to streamlining payment globally. In Apr 2020 were CEO of current company what would you manage a large Program with distributed teams an. Banking institution to positive effects if I had to choose one, would... Platforms, infrastructure and organizations any insights on compensation Reviewed the Above answer was hoping get! Online per week a logical, well-researched answer to this question and am. You better feedback from your superiors process is to define the requirements to your.

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